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DeMontrond Buick GMC
Houston, TX
415 Reviews
DeMontrond Buick GMC
in Houston, TX
Thank you very much for visiting our dealership, your regional Houston, TX GMC and Buick dealer. We have everything that you are looking for. For further questions or inquiries, please contact us! The Woodlands, Spring, and Humble customers if you are searching for a new or used Buick or GMC vehicles, then look no further than our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 415 reviews
December 21, 2017
Work incomplete Message "service suspension" message had been coming on and off for several years finally got it to dealer while on and they hooked car to machine and Message "service suspension" message had been coming on and off for several years finally got it to dealer while on and they hooked car to machine and got a readout indicating to items to check. Took car back for repair and requested service on A/C-Heater coil due to bad odor (so bad you would have let windows down for a period of time. They had car for a week (after three days gave me a courtesy car). Picked up car and they told me GM had issued a service bulletin stating this issue could not be repaired this was several months old have no idea why it took so long to find bulletin. Told me AC-Heating coil did not need cleaning just need to turn off AC and let fan run? Still have oror and getting worse. The day we picked up car it was raining heavy and we mad a run for the car not until we got home did my wife notice grease on the drivers seat and a scratch about one inch long. This is my wife's car and it has only a little over nine thousand miles and she takes good care of it. More
by Charliet
Employees Worked With
Do not know mechanic name
December 20, 2017
I feel at home with DeMontrond Service Dept. Treated me like family. Checked out every thing on my car and took care of the recalls. They checked with me about everything and let me know what th Treated me like family. Checked out every thing on my car and took care of the recalls. They checked with me about everything and let me know what they were doing More
by Ann P Watson
Employees Worked With
Billy - A+++++++
December 09, 2017
First time This was my first time in this dealership and from the time I walked in the door I was treated like family. I love my salesman (David) he was great an This was my first time in this dealership and from the time I walked in the door I was treated like family. I love my salesman (David) he was great and did not pressure me to buy the car that I brought. More
by whitehap14
Employees Worked With
DAVID
November 03, 2017
Warranty repair on seat Stitching came apart on 2015 Canyon with 26,000 miles and dealer repaired it to just like new They put me in a loaner until truck was done Shawn Stitching came apart on 2015 Canyon with 26,000 miles and dealer repaired it to just like new They put me in a loaner until truck was done Shawn Jaks took very good care of me Appreciated More
by RancherWayne
Employees Worked With
Shawn Jaks
November 03, 2017
DeMontrond GMC Gets It Done! The experience was an absolutely amazing. When we walked in, Sam greeted us with a smile and a handshake. Instead of being completely bombarded like a The experience was an absolutely amazing. When we walked in, Sam greeted us with a smile and a handshake. Instead of being completely bombarded like at other dealerships, Sam was completely professional and respectful. My husband came in thinking about settling for one truck but with Sam and Fred's help, we got the truck of our dreams. Fred worked diligently to get us the GMC Sierra that we loved. Sam made the experience seamless. We appreciate both Sam and Fred. The experience with Frank was super fast and easy too!! Thank you for everything!! I think we found the perfect dealership! We loved getting to meet and work with everyone there! More
by Allen
Employees Worked With
Sam Amer, Fred Price, Frank Adames
November 02, 2017
Great service, through, answers all questions Makes sure you are happy when you leave. Have dealt with Demontrond on one used and one new car. Always pleasant and willing to extras to make sure y Makes sure you are happy when you leave. Have dealt with Demontrond on one used and one new car. Always pleasant and willing to extras to make sure you are happy and satisfied with service. More
by Rick2232
Employees Worked With
October 29, 2017
It was quick and painless,unlike places in the past. I have always had excellent service at this dealership. They are knowledgeable and explain everything before doing any work. They let me know what I w I have always had excellent service at this dealership. They are knowledgeable and explain everything before doing any work. They let me know what I will need when. More
by spacedude
Employees Worked With
October 24, 2017
Collision center I feel confident that every component of my truck was thoroughly checked and tested after my accident. Ernesto kept me informed throughout the process I feel confident that every component of my truck was thoroughly checked and tested after my accident. Ernesto kept me informed throughout the process. Unfortunately the insurance company ended up totalling my truck. More
by ND.duramax
Employees Worked With
Ernesto Ramirez
August 25, 2017
Fantastic experience Found the unit I wanted to purchase on the internet. Made a cold call to the fleet dept. as per my company rules. Mr. Gary West delivered everything h Found the unit I wanted to purchase on the internet. Made a cold call to the fleet dept. as per my company rules. Mr. Gary West delivered everything he said he would when I arrived in person. Great Experience More
by wing66
Employees Worked With
Gary West
August 18, 2017
Mileage Based Service Service based on mileage was great. Other recommended service work was appropriate and will be followed up next month. Disappointed that a more proa Service based on mileage was great. Other recommended service work was appropriate and will be followed up next month. Disappointed that a more proactive investigation into a rear end noise did not take place. More
by GMC
Employees Worked With
Mike Tabers
