3,353 Reviews of DeNooyer Chevrolet - Service Center
Great service department. People are very knowledgeable. Thanks to advisors, technicians and the people who answer the phone to set up appointments. Appreciated and grateful t People are very knowledgeable. Thanks to advisors, technicians and the people who answer the phone to set up appointments. Appreciated and grateful too. More
The service department was able to squeeze me in. They diagnosed the problem, fast and efficiently. They diagnosed the problem, fast and efficiently. More
Mrs. Erika and the sales team were awesome. They were friendly and upbeat. I loved the vibe of the sales floor. I came in on a Friday, and drove home Saturday. Down side, the service team lacked customer friendly and upbeat. I loved the vibe of the sales floor. I came in on a Friday, and drove home Saturday. Down side, the service team lacked customer service skills, and did not give off a friendly or helpful vibe at all. Though I was sold a vehicle needing some minor repair before the sale could be finalized. I felt like I was an inconvenience, unwelcomed and wasn't acknowledged at all for about 10 minutes. An elderly man came in after I'd been waiting the 10 minutes to a welcome greeting and immediate assistance. I'd received a lifted finger from one gentleman who in his defense was on a call, but was totally ignored by the other 3 gentleman sitting behind the desk. More
Jonathan as the service advisor has been terrific. I really couldn’t heap enough praise on his professionalism throughout the process. I really couldn’t heap enough praise on his professionalism throughout the process. More
Just had the car in for it's annual Wheel Alignment, Tire Balancing and Rotation (and NYS inspection). Very happy with the speed that my car was serviced, while using the customer lounge to get some work don Balancing and Rotation (and NYS inspection). Very happy with the speed that my car was serviced, while using the customer lounge to get some work done and have coffee and bagel. I am a little disappointed because when I made the appointment, I was told there was a special on NYS inspections for $1.00 only. When I got home and looked at my bill, I was charged $21. But I got what I paid for, a smooth and true riding car. When your car has a sport suspension, I really appreciate that attention to detail. And, when I got back into my car, I didn't have to readjust the seat, steering or mirrors! The technician must have sensed, the driver had everything perfectly dialed in. Finally, I want to thank Chris Aloisi, who recommended a more economical tire brand last year when I was faced with having to replace my originals. Over the past year, the new tires have performed just as well as the more expensive ones, but with an overall total savings of approximately $300! Thanks for looking out for me Chris! More
Great service, from Amy who helped schedule the appointment, to Dwayne and his crews who did the work, it was a great experience! Thank you to all, would recommend DeNooyer service department to a appointment, to Dwayne and his crews who did the work, it was a great experience! Thank you to all, would recommend DeNooyer service department to anyone. More
Always seems to go over and above your expectations. No surprises, fixed the first time. I'm happy with this dealership. No surprises, fixed the first time. I'm happy with this dealership. More
See my earlier survey. Addressed your inadequacies already. Now you continue proving my point! Even your word count is not working. Addressed your inadequacies already. Now you continue proving my point! Even your word count is not working. More