DeNooyer Chevrolet - Service Center

Dissatisfied Service department needs training . Lost our keys customer service skills were unprofessional. Treated us like we were an inconvenience to them inste Service department needs training . Lost our keys customer service skills were unprofessional. Treated us like we were an inconvenience to them instead of a customer. More

professional as always Had a routine maintenance performed and as usual everything went well and as promised. Service rep was very knowledgable and courteous and answered al Had a routine maintenance performed and as usual everything went well and as promised. Service rep was very knowledgable and courteous and answered all our questions. More

tire purchase I purchased 4 new Kinergy tires and was quoted a $100 rebate as being available. I can only find a $50 rebate and I don't see the tire listed on the i I purchased 4 new Kinergy tires and was quoted a $100 rebate as being available. I can only find a $50 rebate and I don't see the tire listed on the invoice that it is available on so I'm not sure I qualify at all. I tried calling the service rep Monday AM to verify and left a message and did not get a return call. Also, I was told there would be the normal multi-point inspection and that didn't occur. I'm sure they are good tires and hopefully the amount of the rebate was a mistake and I am eligible for something but, for now, I feel like I've ben left hanging. It's not hard to return a phone call. Also, minor nit but I am surprised that new tires don't come with their own new valve stem caps - maybe they don't. More

Great service at DeNooyer I had a number of issues with my Suburban, but they were all fixed the same day. Customer service was great. I truly appreciate the shuttle service, s I had a number of issues with my Suburban, but they were all fixed the same day. Customer service was great. I truly appreciate the shuttle service, so I don't have to wait in the lobby for hours. More

Great service Great local dealership with exceptional service and attention to detail. We’ve taken our car here a few times and always experienced the same great l Great local dealership with exceptional service and attention to detail. We’ve taken our car here a few times and always experienced the same great level of service. More

Fast service convenient hours My work hours make an appointment difficult to schedule other than a Saturday. Mad an appointment just one week prior. Received server all reminders o My work hours make an appointment difficult to schedule other than a Saturday. Mad an appointment just one week prior. Received server all reminders of appointment. No issues service completed and on my way More

Quick professional service They were quick and professional. Rick honored a agreement made because of a previous issue. And I cant say enough about him. Thank you for everything They were quick and professional. Rick honored a agreement made because of a previous issue. And I cant say enough about him. Thank you for everything More

Great service! Matt Ross was instantly on top of the issues I needed solved. Did it faster and for less than expected. Very happy. One minor complaint: no cream chee Matt Ross was instantly on top of the issues I needed solved. Did it faster and for less than expected. Very happy. One minor complaint: no cream cheese for the bagels. More