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Subaru of Naples - Service Center

Naples, FL

4.5
361 Reviews
Call Service Center (239) 649-1400

361 Reviews of Subaru of Naples - Service Center

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June 01, 2025

The service was good and timely. Waiting area very nice. Convenient location and easy to access More

by RUNKLS
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
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May 31, 2025

Very helpful I had a nail in my tire I called the receptionist said they would order me the tire. I got there and they had the wrong tire and they said mine is not available anymore. Matt found one f More

by INSIGHT29
Recommend Dealer
Yes
Employees Worked With
Matt Bowling
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Jun 01, 2025 -

Subaru of Naples responded

Thank you for sharing your experience. We're glad Matt was able to find the right tire for you despite the initial mix-up. We appreciate you choosing Subaru of Naples and are here to help whenever you need us!

May 31, 2025

Fast organized and efficient They diagnosed the problem quickly and fixed it, while I waited More

by SNOOKBYTES
Recommend Dealer
Yes
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Jun 01, 2025 -

Subaru of Naples responded

Thank you for your feedback! We’re glad to hear our team at Subaru of Naples provided fast, organized, and efficient service by diagnosing and fixing the problem while you waited. We appreciate your trust in us!

May 31, 2025

Good explanation by Johnny of my problem and a helpful fix, very pleasant, efficient shuttle service with Kim More

by noreenamurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not work with sales
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Jun 01, 2025 -

Subaru of Naples responded

Thank you for your review! We’re happy to hear Johnny explained everything clearly and provided a great solution. It’s also great to know Kim made your shuttle ride comfortable and efficient. We appreciate your business at Subaru of Naples!

May 31, 2025

My advisor, Joseph, is an excellent resource. He promptly addressed all my questions and concerns as well as kept me informed of the ongoing status of my car. More

by linzie39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Subaru of Naples responded

Thank you for the kind words! We’re happy to hear Joseph provided excellent support and kept you informed throughout the process. We appreciate you choosing Subaru of Naples!

May 30, 2025

They are always so helpful no matter how small the issue is which makes it easy to come back time and again More

by LEERUSSELL514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Subaru of Naples responded

Thank you, Lee! We’re glad our team’s helpfulness makes your visits easy and stress-free. We appreciate your loyalty and look forward to serving you again and again at Subaru of Naples!

May 30, 2025

From the service department, writer Gary to the technician Jared Actually worked on my vehiclet both Provided outstanding service…. I could not have been more proud to bring my vehicle to Devo More

by NARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared & Gary
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May 30, 2025 -

Subaru of Naples responded

Thank you for recognizing Gary and Jared for their outstanding service. We’re proud to have a team that truly cares about our customers and their vehicles. We look forward to continuing to provide you with great service at DeVoe Buick GMC!

May 29, 2025

Excellent service . That says it all and its dumb to have a minimum of 15 words. More

by leemarco265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex. Parts dept.
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May 30, 2025 -

Subaru of Naples responded

Thank you, Lee. We appreciate your honest feedback and are glad to hear the service was excellent. Your time and support mean a lot to us at Subaru of Naples.

May 29, 2025

Two hours for an oil change? At one time Devoe was an excellent dealership for service, but my last two visits there were very disappointing. Long waits with an appointment and More

by davisba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
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May 30, 2025 -

Subaru of Naples responded

Hi, We’re sorry to hear about your recent experience and truly regret the inconvenience you faced. That’s not the level of service we aim to provide at DeVoe Buick GMC. We’d like the opportunity to make things right. Please reach out to our service team so we can address your concerns directly.

May 28, 2025

EVERYTHING WAS PROFESSIONAL AND COURTEOUS. PROBLEM WAS SOLVED WOULD DO BUSINESS AGAIN .PERSON KNEW WHAT HE WAS DOING More

by CANDCHUB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEVOE
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May 29, 2025 -

Subaru of Naples responded

Thank you for the great feedback! We're happy to hear everything was handled professionally and courteously, and that the problem was resolved. We appreciate your trust in Subaru of Naples and look forward to helping you again!

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