Subaru of Naples - Service Center

Johnny is fabulous! Always a good experience. I have found the service department to b very efficient and helpful. Always a good experience. I have found the service department to b very efficient and helpful. More

I’m always greeted with a smile. Everyone is very professional. I like that the service mechanic sends a video of what’s bring done to my car and I never feel pressured to do anythin Everyone is very professional. I like that the service mechanic sends a video of what’s bring done to my car and I never feel pressured to do anything extra. The waiting area is clean, comfortable and has plenty of beverages and snacks. More

Efficient and customer-focused. I also appreciate a free-rental if the service takes longer than 2-3 hours I also appreciate a free-rental if the service takes longer than 2-3 hours More

I went to DeVoe GMC to have my car repaired. I was hesitant to go because I felt that the previous time I went that I was not treated fairly. So I went back with a major repair needed and wan I was hesitant to go because I felt that the previous time I went that I was not treated fairly. So I went back with a major repair needed and wanted to go to the dealer to hopefully make things right. This time, I had to ask to explain what exactly I just paid several thousand dollars for as the representative didn’t feel the need to explain anything to me. I presented a coupon ( up to $200.00 ) which I exceeded and was told that it was on my bill, the $200.00 on the paperwork was for them diagnose my repair that would go towards the bill. My paperwork stated that my car was washed and interior cleaned at no charge when in fact it wasn’t touched at all. I just feel that if you spend that kind of money on a service, someone should be able to explain to you what was done and maybe just be a decent person/ employee since I just paid so much money. The whole process has me not going back to DeVoe. Also, I had my transmission repaired and now when I put my car in park, the dashboard says that it’s not in park. I just don’t want to take it back to fix because that will be more money, even though that didn’t happen before More

Service rep Gary is one of the best ever. Service tech diagnosed the problem quickly, installed the part, tested truck and I am back in business. Good job. Service tech diagnosed the problem quickly, installed the part, tested truck and I am back in business. Good job. More

Very accommodating with giving me a rental so I could keep my appointments and staying open until 6:00 so I could exchange them. keep my appointments and staying open until 6:00 so I could exchange them. More

Very satisfied Johnny my service technician is great! Always answers all my questions and very courteous! Thank you! Always answers all my questions and very courteous! Thank you! More

The service and professionalism was great. The facility is top notch.. I will return again. The facility is top notch.. I will return again. More

Great responsiveness, great service . ............... .. .. .. .. .. .. . .. .. .. . ............... .. .. .. .. .. .. . .. .. .. . More

Joe was excellent to work with. Car was repaired and returned to me in a timely manner. Car was repaired and returned to me in a timely manner. More