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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
693 Reviews

693 Reviews of Deacon Jones Ford Lincoln - Service Center

Sort by
July 31, 2025

?? Great experience, timely service, clean waiting area, coffee and snacks available while you wait. More

by TSHardy40
Recommend Dealer
Yes
Employees Worked With
Frank...Service
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July 30, 2025

I received great service with Deacon Jones’s,I would recommend myself and others anytime More

by ELDORISM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Me.Frank
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July 30, 2025

Brought my vehicle in for an engine light, the service writer call with the problem, solution and quote. The work was done quickly and correctly, the total was less than estimate, very happy with my choi More

by MICHAELJAYHIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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July 29, 2025

Great service Great service every time I bring my car in for anything! Love them More

by Grannysgirlem
Recommend Dealer
Yes
Employees Worked With
Chad
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Jul 29, 2025 -

Grannysgirlem responded

Great

Jul 29, 2025 -

Grannysgirlem responded

Great service

July 29, 2025

Phenomenal service department. Great customer service and thorough customer satisfaction. I feel like I’m their only customer they treat me so good!! More

by ashfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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July 27, 2025

Always polite, listens to what I have to say and quick to get my car fixed. I won’t take it to any other dealership More

by jumooring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the service department
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Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

July 27, 2025

The service here keeps making me have to come back for repairs. Always needed the same repairs done multiple times. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech
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Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

Austin, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. https://www.deaconjonesfordlm.com/

July 26, 2025

As far as the Billy… my sales rep … he was great. Service… Robert is fantastic. Tells it like it is. Honest opinion. More

by VLPDonner 24
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick … really good. New at his job but asked questions when needed
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Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

Vlpdonner 24, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

July 26, 2025

Very friendly and professional personnel in the service department. I was greeted right away and my service was scheduled quickly. My service was performed in a timely manner. I have no complaints and w More

by Rick Plumley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

Rick Plumley, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

July 26, 2025

I went for a recall for my Mustang but they still charge me for the parts More

by Walter.rivas7.wr
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

Walter.rivas7.wr, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

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