Dean Arbour Ford Lincoln Mercury

Friendly and competent Open and free exchange of ideas about cost and what type of vehicle suits me best for all my needs. Nice service dept with smart guys named Jeff that Open and free exchange of ideas about cost and what type of vehicle suits me best for all my needs. Nice service dept with smart guys named Jeff that are willing to go that extra ten miles. More

Excellent service! Excellent service from all staff. I have purchased multiple new and used vehicles from Dave Reed because he goes above and beyond to take care of hi Excellent service from all staff. I have purchased multiple new and used vehicles from Dave Reed because he goes above and beyond to take care of his customers! Keep up the great customer care! More

Always finding a vehicle we need. Our salesman Dace Reed is always looking out to find us the vehicle we need. A great person to work with. We will be back for our next vehicle. Our salesman Dace Reed is always looking out to find us the vehicle we need. A great person to work with. We will be back for our next vehicle. More

2018 Ford Ecosport This is the 7th or 8th car I have leased from Dean Arbor, Alpena. All have been leased through the same sales representative, Steve Vam. Steve has a This is the 7th or 8th car I have leased from Dean Arbor, Alpena. All have been leased through the same sales representative, Steve Vam. Steve has always made sure that the price that I leased for included all available discounts and incentives. More

Excellent sales person and support personnel Quality time spent reviewing potential vehicles with sales group facilitated our final choice. Very pleased. We use this facility to service our Honda Quality time spent reviewing potential vehicles with sales group facilitated our final choice. Very pleased. We use this facility to service our Honda as well. Completely satisfied. More

Quick, easy, satisfied. A good experience overall. Courteous and professional. Knowledgeable salesperson. Willing to show and give info. on several different models - both A good experience overall. Courteous and professional. Knowledgeable salesperson. Willing to show and give info. on several different models - both pros and cons. No pressure. More

Above and beyond From the first contact to the last, communication and customer service were excellent. They respected me, my time and my budget. I did not feel any From the first contact to the last, communication and customer service were excellent. They respected me, my time and my budget. I did not feel any pressure, and the staff was friendly and courteous. More

Delivery of new leased car. Barb Robertson delivered my new 2017 Lincoln MKC to my Saginaw home at the time we had set. She was efficient in explaining changes in operation and Barb Robertson delivered my new 2017 Lincoln MKC to my Saginaw home at the time we had set. She was efficient in explaining changes in operation and answered my questions. The paper work was completed in a short time and she was on her way back to Tawas. A very good experience. More