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Dellen Chrysler Dodge Jeep RAM - Service Center
Greenfield, IN
414 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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414 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center
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August 07, 2025
Exelente atención, hacen lo que les solicito, cumplen con el tiempo, su centro de espera es exelente. Siempre llevo mis carros ahí para mantenimiento. Gracias por ser asi Dellen. el tiempo, su centro de espera es exelente. Siempre llevo mis carros ahí para mantenimiento. Gracias por ser asi Dellen. More
by joseconcruz
Verified CustomerEmployees Worked With
August 05, 2025
My vehicle had an issue with starting in hot weather only. I showed the tech the video of the issue and told him about the information I found online. The service dept was not able to find the issue and only. I showed the tech the video of the issue and told him about the information I found online. The service dept was not able to find the issue and I still continue to have the issue. I will be taking my vehicle to another dealership to have them diagnose the issue. Dan would not give me a call to inform me about my vehicle and relied on me calling into Tamara to get an answer because he was in a meeting. More
by RNevins
August 03, 2025
Tamara Smale my service advisor was professional and quickly got my vehicle checked in for scheduled service. She kept me advised throughout the servicing of my vehicle. When service was complete, she quickly got my vehicle checked in for scheduled service. She kept me advised throughout the servicing of my vehicle. When service was complete, she came to the customer lounge and politely thanked me for bringing my vehicle in to Dellen and have a nice rest of my day.. More
by r3cwatsons
Employees Worked With
July 15, 2025
The dealership did a great job at the most affordable price. The only down side to the experience was the 3 hour wait. price. The only down side to the experience was the 3 hour wait. More
by pattyshaw0
June 27, 2025
Always very professional and enjoyable experience! The staff at Dellen Automotive does it right always! The staff at Dellen Automotive does it right always! More
by m8albright
June 26, 2025
Daniel is a nice guy but my truck was there for 7 business days, I called three times to get updates on 3 different days and had to leave messages which were not returned until the 3rd time in which business days, I called three times to get updates on 3 different days and had to leave messages which were not returned until the 3rd time in which I was not able to answer and whoever called left me no message. That was a little frustrating. We are happy with the service that was done on the truck but would have liked to have been updated at least every couple of days (since they had it for 7 business days!). Thank you. More
by rohaver1931
June 18, 2025
I went in last time and they did a tire rotation and oil change. I drove home and the next morning my front left tire fell off my vehicle while i was driving. the dealer fixed the vehicle at their expense. change. I drove home and the next morning my front left tire fell off my vehicle while i was driving. the dealer fixed the vehicle at their expense. Then When i went in for my next routine oil change and tire rotation they changed the oil but refused any other services. Now if i want my tires rotated, i must go somewhere else I was told i can never have my wheels and tires touched at this location. So, what i gathered was, they messed up and if i was going at a high rate of speed could have endangered my life and the lives of my family.. but I am a loyal customer but they refused my next request because they messed up. They also did not tell me this until i was in for the service. They mess up and penalize me. Dellen has a unique sense of loyalty to clients. It sucks beause my wife is in need of a car and she likes the grand wagoneer. Guess i will be going to another dealer. These guys are uniquely geared to not serve the client or capable of doing tire rotations.. Sad really. Specifically Chad Burgess refused me but never came out to talk to me as to WHY I am refused when his team was at fault and he admitted fault and paid for my repair. Weird. More
by ZSCHROER
June 18, 2025
Always happy with their service. Very professional and courteous. Love the new building and waiting area. Very professional and courteous. Love the new building and waiting area. More
by sjules61
Employees Worked With
June 17, 2025
I pulled in at 8:00 am with a screw in my tire and they got me right in without an appointment. I always use their service department. got me right in without an appointment. I always use their service department. More
by larkc5
Employees Worked With
June 08, 2025
The best sales team I have ever dealt with. This is the place I will continue to buy from. 100% customer satisfaction on my end! This is the place I will continue to buy from. 100% customer satisfaction on my end! More
by mande65403
