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Dennis Eakin Kia
Killeen, TX
775 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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775 Reviews of Dennis Eakin Kia
September 29, 2016
Customer service at a premium. Incredible customer service! Military friendly! Great financeing rates! I dealt with a Mr. Jeff Nicolas, his approach was to listen to what my bud Incredible customer service! Military friendly! Great financeing rates! I dealt with a Mr. Jeff Nicolas, his approach was to listen to what my budget was, what my needs were and and what I'd like to drive. With absolutely no pressure, he showed me the vehicles and their accompanying CARFAX without me even asking. He made me and my entire family comfortable and allowed.us to build confidence in a purchase of our choice. I thank him and the entire staff at Dennis Eakin KIA. More
by Foster1015
Employees Worked With
Jeff, LeRoy
January 19, 2016
Used Jeep Purchase Bought my daughters first car here. We live in Dallas and worked out a lot of the details prior to arrival. Joe was fabulous! He's Very knowledgeable Bought my daughters first car here. We live in Dallas and worked out a lot of the details prior to arrival. Joe was fabulous! He's Very knowledgeable about Jeeps and went above and beyond our expectations. He's a great guy who made buying this important purchase simple! Thanks Dennis Eakin Kia for the awesome used jeep and for hiring exceptional sales associates! More
by Hcpolly
Employees Worked With
Joe Payan
December 22, 2015
Shady dealership poor customer service Went to buy a used car for my daughter for Christmas and as the paper work is being drawn up by a local bank which by the way we were approved and the Went to buy a used car for my daughter for Christmas and as the paper work is being drawn up by a local bank which by the way we were approved and the finance manager at Dennis Eakin knew this a cash offer walked into the dealership and they sold the car from under us. My husband and I have been loyal customer to this dealership as far as service department and sales but I will be finding a new dealership to give my money to thanks Dennis Eakin Kia for your poor business and showing your true colors as far as customer service! More
by UnsatisfiedSusy
Employees Worked With
Phillip
April 10, 2015
Dont buy cert Pre owned vehicles from them or KIA Sold a 2011 Certified pre owned with Sludge in the engine and did not honor warranty. Said we were responsible for repairs of car before we owned the Sold a 2011 Certified pre owned with Sludge in the engine and did not honor warranty. Said we were responsible for repairs of car before we owned the car or proof of repairs before we owned the CERTIFIED pre owned vehicle from them. More
by mcrwaco
Employees Worked With
Anthony Freeman
February 25, 2015
New start! I had given up on purchasing a new vehicle right now and thought it would be next to impossible, however The Lord had other plans for me in my life! I I had given up on purchasing a new vehicle right now and thought it would be next to impossible, however The Lord had other plans for me in my life! I received a letter from Dennis Eakin Kia offering me a fresh start. I read it a few times and decided to give them a call, it was an outstanding experience, no hassles, no false hope, no gimmic! I drove away with a brand new 2015 Kia forte the same day! Mark was my sales person which made a first time experience of purchasing a brand new automobile less frantic!!! I am truly and amazingly blessed to have had the opportunity to purchase a vehicle from Dennis Eakin Kia!!! Mark thanks for knowing you stuff!!! More
by Cocoa
Employees Worked With
Mark Johnson
April 26, 2014
New Car Buy The salesman was very helpful, professional, and courteous. I would recommend seeing him to buy a car any day. He was more than willing to go above a The salesman was very helpful, professional, and courteous. I would recommend seeing him to buy a car any day. He was more than willing to go above and beyond to make sure I left with a vehicle in my price-range. More
by nikkipooh626
Employees Worked With
Scott Hepperly
April 14, 2014
Waiting..... Waiting.. I am currently waiting over three hours to "detail" my new vehicle! Would not recommend! Bad customer service no one can answer how much longer I am e I am currently waiting over three hours to "detail" my new vehicle! Would not recommend! Bad customer service no one can answer how much longer I am expected to wait! More
by Heatherhertel
Employees Worked With
Kenny
March 15, 2014
WOW! The team over at Dennis Eakin really impressed us. I am overwhelmed to report that this experience has been the best in my car buying experiences. We are truly blessed to have stopped in. We even stoppe am overwhelmed to report that this experience has been the best in my car buying experiences. We are truly blessed to have stopped in. We even stopped in the service department and Dezi was ready and came out right away ready to service us. I am proud to be a new KIA owner and exceptionally satisfied with the professionalism and family friendly this dealership offers. truly among the best I have ever seen. We are still raving about out new Optima. We absolutely love this car! Thank you so very much for all you did for us! Our drive from Austin was well worth it!!!!!!!!!!!!!!!!!!!!!!!!!! Sandra Salinas More
by luvu1102
Employees Worked With
Mark Johnson, Debbie in financing
August 13, 2012
This was the best car buying experience I have ever had. Mark was friendly but not pushy, which is a refreshing change of pace from most salesmen. He was extremely knowledgable about the vehicles and made m Mark was friendly but not pushy, which is a refreshing change of pace from most salesmen. He was extremely knowledgable about the vehicles and made me feel at ease (I usually hate buying cars). The financial lady, Debi (sp?) was awesome. I will recommend Dennis Eakin Kia to all my friends and family. Super amazing job!! More
by Peloriagrl
Employees Worked With
Mark Johnson
July 18, 2012
Kristie was a joy to work with!! She was courteous, helpful, very easy to work with and was very sweet and accomodating with my 3 year old, while we worked thru negotiations. She also provided excellen helpful, very easy to work with and was very sweet and accomodating with my 3 year old, while we worked thru negotiations. She also provided excellent follow thru with a service issue (installing spoiler) after the sale. I would suggest Kristie to anyone that is looking to purchase a new or used vehicle from Dennis Eakin!!! More
by baronheather
