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Deur-Speet Motors - Service Center

Fremont, MI

4.8
435 Reviews

435 Reviews of Deur-Speet Motors - Service Center

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February 18, 2018

Excellent sales and service 5 stars for price, sales attitude, and now service. Long time customer, and I felt service dropped off for awhile. Tried the service department again. More

by mgerard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Homfeld, Tom Wiersema
Mar 06, 2018 -

Deur-Speet Motors responded

Certainly glad to hear your experience in our service department was a good one! Also, sorry to hear that you had not always felt that way! Thank you for being a repeat customer!

February 16, 2018

Service oriented, family owned & fruendly God service, reasonable rates, efficient. Would like to see the phones back in service answered more quickly. Often takes s voice mail or a lot of ri More

by Crosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2018

Oil change Service good as always. Friendly service. Very nice waiting room. Very fast service with a very short wait time. Will retire again for service when More

by Ruchicken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dyan Zapletal
February 11, 2018

Routine maintenance We have dealt with Deur-Speer Motros for years! We have brought in used vehicles purchased elsewhere and received the same great service as we have th More

by Car girl,Heidi14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2018 -

Deur-Speet Motors responded

Thanks for your current and past business. We certainly love to see repeat customer for both sales and service!

January 12, 2018

Great Service The heater went out on my Jeep Grand Cherokee and Duane was able to get my vehicle in right away and provided me with a loaner seeing it was under war More

by Sparkye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2018

Service Center Service manager Ken Hope - helped to schedule regular maintenance for my Dodge Ram, which I purchased at the dealership just 3 1/2 years ago. problem More

by CarlS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Jan 09, 2018 -

Deur-Speet Motors responded

Hey Carl! Thx for taking the time to give us your feedback! So glad you had a great experience at our facility!

January 04, 2018

Warranty Fix Great fast and friendly service, called in with my issue on my 2015 Ram 1500 and they took me in ASAP and provided a loaner to continue with my commut More

by Raul Peña
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2018

Good Service Whenever we need service, Ken is always friendly and helpful. Ken ensures the we are a happy customer! I would also highly recommend Eric as a mechan More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Norris
Jan 09, 2018 -

Deur-Speet Motors responded

Love to get reviews on our service team! We do a ton of training with our service team and we do believe our tech's are some of the best around! Thx for the review!

January 01, 2018

Great people I had my struts fixed and vacuum hoses. As well as any other light on my caddy fixed. Very friendly staff. They got the job done as quickly as they co More

by Shanda Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2017

Scheduled Maintenance My vehicle had long list of scheduled maintenance items for this check up. The service team was very helpful in sorting out which ones needed to be d More

by Nitro2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Harrington
Jan 09, 2018 -

Deur-Speet Motors responded

Thanks so much for providing us feedback on your visit!

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