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Deur-Speet Motors - Service Center

Fremont, MI

4.8
435 Reviews

435 Reviews of Deur-Speet Motors - Service Center

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November 13, 2017

Excellent service & willing to go the extra mile! Able to drop my car off on Friday night & they fit it in Saturday AM! Also, I have a oil change warranty that takes extra effort and they always make More

by Flipflop2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

Deur-Speet Motors responded

Thanks for positing a review with us! So glad to hear you had a good experience.

November 12, 2017

Great sales department, service department lacks. Sales department has always been very good. My experience with the service department has been awful. Rude customer service and rarely have a courtesy More

by Peligiba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

Deur-Speet Motors responded

I am sorry to hear you had a bad experience with our Service Department. We do have a limited number of service loaners. However, I feel badly that you felt you were treated poorly. Please contact me personally and I would be glad to discuss with you and will do our best to rectify for you. Mark Schuiteman Owner 231-924-3640

November 06, 2017

Transmission Problems Ken Hope made is easy to make an appointment. An overall inspection was performed which I greatly appreciated. As for the transmission issue, a soft More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2017

Software Recall I got a notification that I needed to get an update to the car's software. Diet Speet made it easy to get an appointment that fit my schedule and fini More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2017

Awesome People from the owner to the service dept !!! Have always had great service and people that took time to hear what you say , I have (and always will) recommend this dealership to any one , More

by Robert W Ingersoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schuiteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Rasch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurtis Harrington
October 25, 2017

Transmission replacement in our 2008 Dodge Grand Caravan. We got our transmission replaced in a relatively short time. Ken found us some discounts to save us money (it was less than originally quoted). Ken wa More

by pauld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

Deur-Speet Motors responded

We certainly appreciate your taking the time to give us review! Glad to hear your experience with our service department was a good one.

October 17, 2017

Great warranty service Ken ? at the service desk went above and beyond to arrange all of the necessary parts to schedule and perform a warranty part replacement for me. I br More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2017

This time I had a recalled part installed on my Chrysler 200 Each and every time my husband and I have come to Deur Speet motors (for the past 29 years) we have been greeted with a warm smile and friendly handsh More

by Mary Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
receptionist?, Kurtis Harrington
Oct 17, 2017 -

Deur-Speet Motors responded

Thrilled to read your review! Thanks for being a customer of ours for 29 years! That is awesome! Thanks so much for taking the time to give us a review!

October 15, 2017

Recall work I’m very happy to say that the recall work was done in a very timely fashion! It was surprisingly easy to get in and only a few hours without my vehi More

by PaulaS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2017

Outstanding Service Our family has a long history with Deur-Speet, for good reason. Check them out for an oil change, or a new vehicle. You won't be sorry!! More

by Kelly-1635
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Schuiteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurtis Harrington
Oct 17, 2017 -

Deur-Speet Motors responded

Thanks for being a long time customer of Deur Speet and for taking the time to give us a review! We appreciate your business

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