Diamond Chevrolet Buick GMC Cadillac
Auburn, MA
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269 Reviews of Diamond Chevrolet Buick GMC Cadillac
Great customer care and response. Aime Barnes especially was a delight to talk to because she took her time to talk to me and explain everything. Aime Barnes especially was a delight to talk to because she took her time to talk to me and explain everything. More
First time as this dealership. Waited a little longer than originally quoted during service but, not unreasonable. I liked Brad the service advisor, he kept me updated and was pers Waited a little longer than originally quoted during service but, not unreasonable. I liked Brad the service advisor, he kept me updated and was personable and professional. Heard people raving about the cafe, I didn't try it. Staff overall were pleasant and I would return. More
JUST AS EXPECTED Mike M and the Diamond sales team (including our sales associate Geraldine) were amazing. From the first handshake upon entering the Diamond Showroom to the moment of delivery of our (including our sales associate Geraldine) were amazing. From the first handshake upon entering the Diamond Showroom to the moment of delivery of our new 2025 GMC Yukon .Very impressive facility. We have been purchasing vehicles at Diamond for 15 years or more. We are always welcomed with warm greetings and professionalism. GREAT JOB .Thank you again and Happy Holidays to everyone at Diamond Chevrolet/GMC More
I would like to thank Aimee and Chad for amazing customer service at the Auburn dealership. They both went above and beyond to help solve my 2024 Chevy Silverado issues. They both helped take the stress out service at the Auburn dealership. They both went above and beyond to help solve my 2024 Chevy Silverado issues. They both helped take the stress out of my day. Than You Peter Olivieri More
Bought a brand new 2025 trailblazer from this dealership. I had it about a month and it started leaking transmission fluid. I brought it to the service department, where the service advisor told me they coul I had it about a month and it started leaking transmission fluid. I brought it to the service department, where the service advisor told me they couldnt check it that day and said it was safe to drive. I returned the next day and the service advisor continued to give me a hard time about getting a loaner. I asked to talk to a manager and then the service advisor finally agreed to find me a loaner and keep my car for diagnosis and repair. It was in the shop for 14 days, they had supposedly fixed the problem but the car is still not driving right. The worst experience with a service department I have ever had. What happened to the "lemon law". I do not recommend this dealership to anyone. Very poor. More



