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Diamond Hills Auto Group - Service Center

Banning, CA

4.0
416 Reviews

416 Reviews of Diamond Hills Auto Group - Service Center

Sort by
July 28, 2025

Emilio B. From service gave us Excellent service Going above and beyond to be helpful. I will definitely recommend this dealership. More

by Neilay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Baruffi
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Jul 28, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you, Neilay! I am happy to know that you received excellent service from Emilio at Diamond Chevrolet GMC of Banning. We appreciate your recommendation and look forward to assisting you on your next visit. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

July 27, 2025

Rude customer service! You vehicle will go in for one thing and come out with more problems. Accountability goes a long way. Do not go to this dealer you will be sorry! More

by sandra.halla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Jul 28, 2025 -

Diamond Chevrolet GMC of Banning responded

Sandra, thank you for your feedback, and I appreciate you sharing your experience with us. At Diamond Chevrolet GMC of Banning, we strive to provide top-notch service. I encourage you to contact us directly so we can discuss your concerns further. Your satisfaction is important to us, and we value your input. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

July 24, 2025

Truck was there for 10 days and nothing was resolved! 300 miles after picking it up the check engine light came on again. More

by BINGHAMNURSERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
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Jul 25, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. I understand your frustration regarding your truck's prolonged stay and the check engine light issue after only 300 miles. Your experience is important to us, and I encourage you to contact me directly at Diamond Chevrolet GMC of Banning to discuss your concerns further. We strive to provide the best service and would like the opportunity to serve you better. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

July 20, 2025

Staff is always helpful and polite. Never take advantage of a woman by adding on extra big ticket items. Thank you! More

by JULIETHRONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review, Juliet! I truly appreciate your kind words about our staff at Diamond Chevrolet GMC of Banning. We are committed to providing a respectful and honest experience for all our customers. We look forward to seeing you again soon! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

July 17, 2025

We purchased our last 2 vehicles from Rick Gill at this dealership - So far, Andy in service has been great to work with.., More

by JPSULLIVAN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rick gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your review! I appreciate you choosing Diamond Chevrolet GMC of Banning for your vehicle purchases. It’s great to hear that you’ve had a positive experience with both Rick and Andy in service. We look forward to assisting you on your next visit. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

July 11, 2025

Clear explanation of what needed to be done on repairs and time table were provided in a timely manner. More

by APRILANDJUNE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
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Jul 12, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your positive feedback! I'm glad to hear that you found our explanation of the repairs and timeline clear and timely. At Diamond Chevrolet GMC of Banning, our team strives to keep our customers informed throughout the process. We look forward to assisting you again in the future! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

July 10, 2025

No one called when my truck was done. The battery cover wasn't snapped back on. The windshield fuild wasn't filled. Who knows what was really checked. Can't trust anyone these days. We're More

by JOSHATANNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jul 10, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us, Josh. I understand your concerns regarding the communication and quality of service during your maintenance visit at Diamond Chevrolet GMC of Banning. I appreciate your feedback and take it seriously, as it helps us improve our services. If you could reach out to me directly, I would like the opportunity to address your concerns and ensure you feel more confident in our services moving forward. Thank you again for your input. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

July 09, 2025

Very disappointed from day 1. Service was definitely a nightmare and I will most likely do my best to avoid going back anytime in near future. More

by GNZJL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
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Jul 10, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to share your experience. I understand your frustration regarding the service you received at Diamond Chevrolet GMC of Banning. Your feedback is valuable to us as we strive to improve our customer service. If you're open to it, I encourage you to reach out to me directly so we can discuss your experience further. We appreciate your input and hope to have the opportunity to better serve you in the future. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

July 04, 2025

Great experience. Jose was wonderful & personable. And so amazed AC was fixed the same day. More

by eventer54321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jul 04, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you! I'm glad to hear you had a great experience at Diamond Chevrolet GMC of Banning. It's wonderful to know that Jose was able to provide you with personable service and that we could fix your AC the same day. We appreciate your feedback and hope to see you again soon. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

July 02, 2025

Emilio was great in the service department. Came in with a problem he took his time to explain and provide options best for my situation. His communication through the process was reassuring. More

by DAVID.HERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio (Service Department)
Report | Print
Jul 02, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review, David! I am thrilled to hear that Emilio provided you with excellent service and clear communication during your visit to Diamond Chevrolet GMC of Banning. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

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