Diamond GMC Cadillac Palmdale - Service Center

Diamond GMC Cadillac Palmdale responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

Diamond GMC Cadillac Palmdale responded

Thank you for taking the time to meet with me. I am pleased that we have addressed your concerns and were able to reach a resolution to your complete satisfaction. Do not hesitate to reach out to me directly should you need any assistance with anything in the future. I appreciate and look forward to your continued business. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

Diamond GMC Cadillac Palmdale responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

Diamond GMC Cadillac Palmdale responded

Hello, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

Diamond GMC Cadillac Palmdale responded

I truly appreciate you taking the time to write about your experience at our service department, Doug. I want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with Iris. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

Diamond GMC Cadillac Palmdale responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

Diamond GMC Cadillac Palmdale responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

Diamond GMC Cadillac Palmdale responded

Thank you so much for the wonderful review of your experience at Diamond Buick GMC Palmdale. Robin is one of the best at her profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

Diamond GMC Cadillac Palmdale responded

¡Es maravilloso escuchar que nuestro equipo pudo brindarle una gran experiencia, Ed! Realmente apreciamos estos comentarios y los compartiremos con ellos. Gracias y si tiene alguna pregunta sobre el trabajo realizado, no dude en contactarnos. Atentamente, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

Diamond GMC Cadillac Palmdale responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005