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Rally Hyundai - Service Center

Palmdale, CA

4.0
556 Reviews

556 Reviews of Rally Hyundai - Service Center

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August 28, 2025

I brought my car into Hyundai Palmdale to have the oil and oil filter changed. I had just had the car detailed prior to getting the oil/filter changed. When I got the car back there was a large oily hand More

by Cromero4068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
August 24, 2025

I had a coupon for an oil change and since it was about time to get it changed I took it here. There was no sugar for the tea at the Keurig, just Splenda and creamer. The other services they recommended we More

by JASMINE1394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Aug 25, 2025 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us, Jasmine, and for choosing Diamond Hyundai Palmdale for your oil change. We're glad that the service was quick, and we also appreciate your feedback regarding the service cost and amenities offered during your visit. Your insights are valuable as we strive to enhance our customer experience. Please don't hesitate to reach out to us directly if you have any further comments or if you need assistance in the future. We look forward to seeing you again, especially with those coupons! Palmdale Hyundai

August 24, 2025

Service advisor name Nataly needs more customer service training she is rude . I have never taking my car for service and felt so disrespectful More

by roxane.hermida
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nataly
Aug 25, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your feedback, Roxane. We appreciate you bringing this to our attention and understand the importance of excellent customer service at Diamond Hyundai Palmdale. Your experience is valuable to us, and we will address your concerns regarding customer interactions to ensure we maintain our high standards. Please feel free to reach out directly if you'd like to discuss this further. We hope to provide you with a better experience in the future. Palmdale Hyundai

August 23, 2025

Great service. Didn't have a ride, lyft was provide. Excellent and friendly staff. A+ More

by renderossalvador2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaly Ruiz
Aug 24, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your review, Salvador! We're happy to hear you received great service at Diamond Hyundai Palmdale and that our staff made your experience enjoyable. It's great to know the Lyft service was helpful for you. We appreciate your support and hope to see you again soon. Palmdale Hyundai

August 18, 2025

Lexi is always on top of things she is Very efficient. No issues with this service. More

by adrianadetorrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi
Aug 18, 2025 -

Diamond Hyundai Palmdale responded

Adriana, thank you for your kind words about our service at Diamond Hyundai Palmdale! It's great to hear that everything went smoothly and that you found our team efficient. We appreciate your feedback and look forward to assisting you again in the future! Palmdale Hyundai

August 18, 2025

I left my car to be repaired under warranty and I had to keep asking about when my car would be ready since I was not given that information in a timely manner More

by laurahome5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t recall her name
Aug 18, 2025 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us, Laura. We understand your frustration with the communication regarding your warranty repair at Diamond Hyundai Palmdale. Your feedback is valuable, and we are continuously working to improve our processes. We encourage you to reach out to us directly so we can address your concerns more effectively. Thank you for your patience, and we hope to provide a better experience in the future. Palmdale Hyundai

August 16, 2025

Went for oil change 8/15/25 & a couple hours later my driveway was covered in oil. Had to go back and apparently the guy that changed my oil didn’t put it back in correctly. Had to get another oil change More

by dominique.defour
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Lexi
Aug 17, 2025 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us, Dominique. We appreciate your feedback, and we understand how concerning it can be to find oil in your driveway after a service. It's good to hear that Lexi was able to assist you during this time. Our team strives for high standards at Diamond Hyundai Palmdale and wants to ensure that every service is performed correctly. If you have any further concerns, please feel free to contact us directly. We hope to have the opportunity to serve you better in the future. Palmdale Hyundai

August 15, 2025

The service representative was very professional and knowledgeable she processed the paperwork quickly and efficiently. The oil change was completed fast than I expected. More

by lbmerlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Camacho
Aug 15, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that our service representative provided professional and knowledgeable assistance, and that your oil change was completed faster than expected. At Diamond Hyundai Palmdale, we strive to deliver quick and efficient service to all our customers. We look forward to serving you again in the future! Palmdale Hyundai

August 12, 2025

Horrible I picked up my car. You guys had it parked outside and it was not washed More

by TUTUSTEELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie
Aug 12, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your feedback, Tutu. We understand your concerns regarding the condition of your vehicle upon pickup. At Diamond Hyundai Palmdale, we strive to maintain high standards, and this experience does not reflect that commitment. We appreciate your input and invite you to contact us directly so we can address your concerns and ensure a better experience in the future. Palmdale Hyundai

August 08, 2025

The dealership took care of me. . The body shop.. left parts unfinished and placed back on incorrectly.. Disappointed in that. More

by RESTNOMRED
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department personnel,.. thank You
Aug 08, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your feedback. We understand your disappointment regarding the body shop work. We appreciate you bringing this to our attention, and we strive to maintain high standards at Diamond Hyundai Palmdale. Please feel free to reach out to us directly, so we can address your concerns and ensure your satisfaction. Thank you for bringing this to our attention. Palmdale Hyundai

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