Rally Hyundai - Service Center

Since the advisor Raul left I had not got good customer service until yesterday Natalie exceeded my expectations, she was attentive and listen to my needs. service until yesterday Natalie exceeded my expectations, she was attentive and listen to my needs. More

They worked with us to get items serviced and also did not charge us for anything for extra time. not charge us for anything for extra time. More

service was great the representative was very helpful my wait was about 45 minutes long the wait was not bad wait was about 45 minutes long the wait was not bad More

First of all when you call to make an appointment it’s not America it’s the Philippine's . I took my car in for an engine check light that was on and it’s still under warranty and you were going to charge not America it’s the Philippine's . I took my car in for an engine check light that was on and it’s still under warranty and you were going to charge me 249.00! Ridiculous!!! After I had just brought it in the week before for a recall. Making me think was this issue even fixed? More

The service was great and fast, a very easy dealership to deal with, I highly recommend. deal with, I highly recommend. More

Kayla was very helpful ! Very knowledgeable as well definitely made me feel welcomed and comfortable I appreciate this kind of service thankyou so much ! Very knowledgeable as well definitely made me feel welcomed and comfortable I appreciate this kind of service thankyou so much ! More

Lexy was great! She went over the recommended service based on my mileage. Her communication is great and is really helpful. She went over the recommended service based on my mileage. Her communication is great and is really helpful. More

This people are rude, took my car cause the engine blown up at barely 89k miles they replaced the engine (after more than 3months in the shop) and while the car was still in the shop they suggested to repla up at barely 89k miles they replaced the engine (after more than 3months in the shop) and while the car was still in the shop they suggested to replace all the coolant hoses BUT we have to pay cause they said is not part of the engine replacement warranty but they made it part of it cause 1st of all the car didn’t have coolant hoses problems b4 so they returned the car to us leaking antifreeze making the car to start overheating we took it back just to say it needs the coolant hoses 1000$ to replace some 130$ worth of hoses not just that but they charging 230$ for diagnostic? When it was them who damaged the hoses. NEVER EVER BUYING A HYUNDAI CAR again especially not From DIAMOND HYUNDAI IN PALMDALE CA. More

Austyn Munguia Is a very good service advisor. He listens to the customer.and we had several useful exchanges. He pointed out that the coupon I had received only covered 5 quarts of oil and our 3. He listens to the customer.and we had several useful exchanges. He pointed out that the coupon I had received only covered 5 quarts of oil and our 3.8l Genesis needed 5+. He considered all my coupons and got me the lowest price. I appreciate the text I received for several free inspections. He told me that the front brakes are close to needing pads and rotors. Because I would want to complete that service while waiting, we coordinating doing a parts check before scheduling service and pre-ordering anything not in stock. I'm expecting good service working with Austyn. More

I made an appointment on a Saturday because it's the only day I can take my car in without missing work. When I dropped my car off I was told the technician that does the work I need only works on weekdays. day I can take my car in without missing work. When I dropped my car off I was told the technician that does the work I need only works on weekdays. If that is the case then why are you even open on the weekends. More