Dick Hannah Acura of Portland

Do not take your vehicle here for service. They are WAY high on their prices. They quoted me a ridiculously high price for the service of our RDX. Being somewhat familiar with the average costs for routine high on their prices. They quoted me a ridiculously high price for the service of our RDX. Being somewhat familiar with the average costs for routine auto maintenance I called another dealer locally and one in Seattle. I was shocked to find that I was being charged for extra, unnecessary work and almost double the cost of the other dealers. Be careful where you buy and what they promise you. Free tires for life cost less than being charged double every time you service your vehicle. More

When I left the Acura of Portland, I felt like I had just left a slimy used car dealership. I made an appointment with a sales associate over the phone a couple days before. I get in as scheduled and she w left a slimy used car dealership. I made an appointment with a sales associate over the phone a couple days before. I get in as scheduled and she was not the person that helped me. I was told also that their "new managers" were aggressive with their prices and could meet the price I offered a couple weeks back (hence why I decided to go in). Not only did they do the "bait and switch", I was passed from manager to manager and I'm sure all knowing what my price was but none even lifted a finger to try to get me the price I was told I would get. And their so called "aggressive" pricing was nowhere near aggressive...no better than any other Acura in the area. I hope to never have to deal with them again. More

I went to Acura of Portland to purchase my first car, Acura TSX and ended up being an excellent buying experience. My sales man Mike O'Brien was extremely helpful and very knowledgeable when it came to Acura TSX and ended up being an excellent buying experience. My sales man Mike O'Brien was extremely helpful and very knowledgeable when it came to any questions I had concerning the buying experience and after I have purchased the car. The entire staff at the dealership has gone over and above to ensure I'm happy and satisfied with my car purchase. I have been to the service department twice and both experiences have been very good. The wait time isn't any longer than a person would expect any where else. The dealership provides great perks for purchasing a car there, including tires for life, car washes for life and cheap rental cars. They have very helpful with any questions or concerns that you might have. I would recommend this dealership and Mike O'Brien to anyone! More