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Dick Smith Ford of Columbia
Columbia, SC
477 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 477 reviews
August 03, 2025
I spoke with Seth in service to have my wife’s 2017 F150 diagnosed for inop windows and was given an estimate within a reasonable timeframe. Seth explained the issues and kept me informed on the progress. A diagnosed for inop windows and was given an estimate within a reasonable timeframe. Seth explained the issues and kept me informed on the progress. After everything was repaired and confirmed operation, Seth contacted me to arrange pick up. I appreciate the communication throughout this process. I will recommend Seth to all our Ford friends and family. Thank you, Seth! More
by VetteMD1965
Verified CustomerEmployees Worked With
Seth Baughman
August 02, 2025
I have always supported Dick Smith Ford, even when it was Pullman Ford. I have purchased three cars from Ford and working on my four car. Great customer service. Mr. Raph Poe sold me all four of my cars. Pullman Ford. I have purchased three cars from Ford and working on my four car. Great customer service. Mr. Raph Poe sold me all four of my cars. More
by THARRIS15
Employees Worked With
August 02, 2025
Mr. Turner has the perfect amount of people/social skills to excel in his job. He called back when he said he would and his team completed the work 2 days faster than the estimated timeframe I was originally to excel in his job. He called back when he said he would and his team completed the work 2 days faster than the estimated timeframe I was originally told. All around Mr. Turner and the service team was outstanding. More
by Josh
Employees Worked With
Tyler turner- 5 stars
July 31, 2025
Poor customer service. I had a 9:15 am appointment for an oil change. I showed up and checked in at 9:00 am. I was told there were 8 in front of me. I did not receive my ve I had a 9:15 am appointment for an oil change. I showed up and checked in at 9:00 am. I was told there were 8 in front of me. I did not receive my vehicle until 12:00 pm. I received no periodic updates from the service advisor during my wait. What is the point of having an appointment when your appointment isn’t honored . A 3 hour wait for an oil change is ridiculous! Needless to say I WILL NOT use Dick Smith Ford for ANY service again. More
by dexter.d.johnson
Employees Worked With
India
