Dick Smith Nissan of Columbia - Service Center

10/10 I will recommend. They were friendly and helpful. They told me the exact time my car will be ready and it was ready sooner rather than later. They were friendly and helpful. They told me the exact time my car will be ready and it was ready sooner rather than later. More

Once again I get my car back and the next day I have a maintenance message come up. This time it is tire maintenance. This was not on prior to my oil and tire rotation. I realize it is most likely nothing maintenance message come up. This time it is tire maintenance. This was not on prior to my oil and tire rotation. I realize it is most likely nothing. This should be simple. I have been bringing my car there for 6 years. The last 6 months it is like the last step is missed. Disappointing and disrespectful of customers time that they have to come back. More

They were friendly and helpful. Made sure they explained to me what was going on with my vehicle. Made sure they explained to me what was going on with my vehicle. More

10/10 I will recommend. Good service. Always get our services here.. and I will do it again Good service. Always get our services here.. and I will do it again More

I had a wonderful experience. My appointment was at 11am, Katrina got me checked in. She told me about how long it's was going to be and everything went exactly like she said. My appointment was at 11am, Katrina got me checked in. She told me about how long it's was going to be and everything went exactly like she said. More

Worst customer service experience. The Service manager and staff were extremely unprofessional. I will not recommend this place with current staff. The Service manager and staff were extremely unprofessional. I will not recommend this place with current staff. More

No. No not to sure what I like to say. I am tired of these surveys. I have answered enough surveys. And you not giving me no No not to sure what I like to say. I am tired of these surveys. I have answered enough surveys. And you not giving me nothing. No compensation or rewards. More

Everything with the job was good, the only complaint was the delivery time, 1 day later than expected. the delivery time, 1 day later than expected. More

Arrived 5 min prior to scheduled appointment. No one immediately available for check in. Inital evaluation of need and charges overstated. Attempted to charge for an oil change that was suppos No one immediately available for check in. Inital evaluation of need and charges overstated. Attempted to charge for an oil change that was supposed to be pre-paid with previously purchased extended warranty. Also recieived and charged for a brake flush even though one had been done less than 10,000 miles prior. 30000 mile service took almost four (4} hours to perform. Also, tried to sell me a new tire, although current tire has less than 30 k miles. More

Great customer service and efficient with my car service. . thank you for performing a great job. . thank you for performing a great job. More