Dick Smith Nissan of Columbia - Service Center
Columbia, SC
238 Reviews of Dick Smith Nissan of Columbia - Service Center
Very professional, fast service. Clean dealership, customer service was great,took time to explain everything and if I had any questions feel free to ask. Clean dealership, customer service was great,took time to explain everything and if I had any questions feel free to ask. More
I spent around $2,000 for repairing ($1,702 repair + diagnostic fees $225+tax) noise issues from the front side. The other auto mechanics I visited before visiting here, did not charge for the diagnosti diagnostic fees $225+tax) noise issues from the front side. The other auto mechanics I visited before visiting here, did not charge for the diagnostic. I told them several times I think the noises came from left side so please check it again, but they said it came from right side and replaced it. After the repair, the advisor said 90% of noises were gone. However, the noise still can hear from the left side and is getting louder now. After making the payment, the advisor suggested to fix left side with another costs of $1,100+tax. Still I don't know why they repaired right side and now recommended fixing left side. To me, the dealership seems to try to charge me twice to fix it. Very deeply disappointed. More
Servicing experience efficient, timely and professional. Everything was completed within estimated timeframe and the precise reason for visit handled. Everything was completed within estimated timeframe and the precise reason for visit handled. More
It’s easy to schedule an appointment either online or on the phone. The customer service is always great and the quality of the service is fantastic. I have no complaints other than the waiting room is too the phone. The customer service is always great and the quality of the service is fantastic. I have no complaints other than the waiting room is too cold. More