Dick Smith Nissan of Columbia - Service Center

Janet Harper was the Nissan Service Representative who ASSISTED with my 1st oil change and tire rotation for my new Nissan. She was very polite, professional, and knowledgeable. She made sure my car was s ASSISTED with my 1st oil change and tire rotation for my new Nissan. She was very polite, professional, and knowledgeable. She made sure my car was serviced and all my information was correct in their system. She provided me with grand customer service and because of her I look forward to my Next service at this location. She is a 5 star Representative and her service RATES 10 out of 10 outstanding!!! Thanks so much Ms. JANET HARPER. More

Great experience for Mr Mike. Very helpful and took care of me quickly ...no complaints Very helpful and took care of me quickly ...no complaints More

My experience was great as always for over 20 plus years! Thank you Dick Smith Thank you Dick Smith More

I wish they would have given me a run down of my total cost, with or without the batty purchase. cost, with or without the batty purchase. More

10/10 I will recommend. They were friendly and helpful. They told me the exact time my car will be ready and it was ready sooner rather than later. They were friendly and helpful. They told me the exact time my car will be ready and it was ready sooner rather than later. More

Once again I get my car back and the next day I have a maintenance message come up. This time it is tire maintenance. This was not on prior to my oil and tire rotation. I realize it is most likely nothing maintenance message come up. This time it is tire maintenance. This was not on prior to my oil and tire rotation. I realize it is most likely nothing. This should be simple. I have been bringing my car there for 6 years. The last 6 months it is like the last step is missed. Disappointing and disrespectful of customers time that they have to come back. More

They were friendly and helpful. Made sure they explained to me what was going on with my vehicle. Made sure they explained to me what was going on with my vehicle. More

10/10 I will recommend. Good service. Always get our services here.. and I will do it again Good service. Always get our services here.. and I will do it again More

I had a wonderful experience. My appointment was at 11am, Katrina got me checked in. She told me about how long it's was going to be and everything went exactly like she said. My appointment was at 11am, Katrina got me checked in. She told me about how long it's was going to be and everything went exactly like she said. More

Worst customer service experience. The Service manager and staff were extremely unprofessional. I will not recommend this place with current staff. The Service manager and staff were extremely unprofessional. I will not recommend this place with current staff. More