Dick Smith Nissan of Columbia - Service Center

No. No not to sure what I like to say. I am tired of these surveys. I have answered enough surveys. And you not giving me no No not to sure what I like to say. I am tired of these surveys. I have answered enough surveys. And you not giving me nothing. No compensation or rewards. More

Everything with the job was good, the only complaint was the delivery time, 1 day later than expected. the delivery time, 1 day later than expected. More

Arrived 5 min prior to scheduled appointment. No one immediately available for check in. Inital evaluation of need and charges overstated. Attempted to charge for an oil change that was suppos No one immediately available for check in. Inital evaluation of need and charges overstated. Attempted to charge for an oil change that was supposed to be pre-paid with previously purchased extended warranty. Also recieived and charged for a brake flush even though one had been done less than 10,000 miles prior. 30000 mile service took almost four (4} hours to perform. Also, tried to sell me a new tire, although current tire has less than 30 k miles. More

Great customer service and efficient with my car service. . thank you for performing a great job. . thank you for performing a great job. More

Renee did an awesome job as always was quick and james in finance explained everything and went quickly finance explained everything and went quickly More

Great service. I appreciate the help getting my tires replaced under the tire warranty. I’ve had four flats (caused by nails on the road) in the last month. Carel w I appreciate the help getting my tires replaced under the tire warranty. I’ve had four flats (caused by nails on the road) in the last month. Carel was absolutely wonderful. More

Just a quick oil change. No problem, out the door in hour and a half. No problem, out the door in hour and a half. More

Found vehicle online and traveled to view. Visit and was greeted by professional sales representative David who answered all my questions and invited me for a test drive. A decision to purchas Visit and was greeted by professional sales representative David who answered all my questions and invited me for a test drive. A decision to purchase was immediately made upon returning to dealership. Buying process was quick, easy, and fair. Returning home after sale realized vehicle was missing an important option. I contacted dealership and David notified me when approved dealership would replace missing option at no cost to me. My buying experience was superb and will shop there again. More

Katrina Gattis was very helpful and communicative throughout the service process. There were some technical issues, but Katrinan did her best and worked through them to my satisfaction. throughout the service process. There were some technical issues, but Katrinan did her best and worked through them to my satisfaction. More

Excellent service I have been having my car serviced here for 8 years and never had a problem. Kaitlyn helped me this time and was great. here for 8 years and never had a problem. Kaitlyn helped me this time and was great. More