Dick Smith Nissan of Columbia - Service Center

The service representative was very short, and rude while checking my vehicle in for service. For example, when asked questions about the services prices, etc. Also his delivery of explaining the process o checking my vehicle in for service. For example, when asked questions about the services prices, etc. Also his delivery of explaining the process of receiving text for approval of additional services was very confusing. A customer should not feel attacked when bringing their vehicle in for service. He also asked the guy who placed plastic on the seats to let the driver side window Dow, and the guy just held the lever down the hold time while he was letting the window down. Now the window is rolling down very rough. I use to just push the button one time, and the window would go down the rest of the way on it’s own. More

Well organized, very professional and very pleasant to deal with. They gave good advice and followed through with the service. deal with. They gave good advice and followed through with the service. More

I came in on Wednesday July 30 to bring my car back on Saturday August 2. I came in for an oil change and had to bring it back because it was leaking oil. They forgot to put the gasket on. I’m very disple Saturday August 2. I came in for an oil change and had to bring it back because it was leaking oil. They forgot to put the gasket on. I’m very displease with my service. I brought my vehicle.brand new from here to know if I didn’t check my car things could have been worst. I could have been replacing my motor for not having oil in my car. I’m not sure if I want to continue to bring my car to get service done anymore More

They wasn’t trying to help the customer with what they really needed. They also didn’t know anything about what I was asking them. Everything they was saying was I don’t know. really needed. They also didn’t know anything about what I was asking them. Everything they was saying was I don’t know. More

Gives update and clarity on the service Open and easy communication With payment options hat is affordable communication With payment options hat is affordable More

My service representative was outstanding; I appeared without service reservation and Katrina took care care of me; provide ride back to home; arrange transport back; service no problem no worries Thank without service reservation and Katrina took care care of me; provide ride back to home; arrange transport back; service no problem no worries Thank you. More

very friendly service rep, got us in quickly and we got a written description of work performed . very satisfied with the overall experience. written description of work performed . very satisfied with the overall experience. More

I was greeted professionally and was given the opportunity to let the service professional allowed the time to listen to my questions. opportunity to let the service professional allowed the time to listen to my questions. More

The service was good and the people were very helpful. Thanks for the quality service you provided. Thanks for the quality service you provided. More

Very professional and friendly. Really feels like they care if you feel appreciated. Straight up. Really feels like they care if you feel appreciated. Straight up. More