Dick Smith Nissan of Lexington - Service Center

The service group has always been great, friendly, helpful, timely, especially the severe center front counter. helpful, timely, especially the severe center front counter. More

Personnel were very friendly and knowledgable. Did what they said they would and within the time frame discussed. Did what they said they would and within the time frame discussed. More

Always pleased with the service department and the service advisor. Always treat me very good. service advisor. Always treat me very good. More

Great people to deal with, I’ve bought many vehicles from Dick Smith Nissan in Lexington and have always been treated fairly with pricing, courtesy of the staff and had an overall great experience with them. Dick Smith Nissan in Lexington and have always been treated fairly with pricing, courtesy of the staff and had an overall great experience with them. That’ is why I will continue to use them as my go to dealership for great Nissan Products. More

Professional and efficient. Clean establishment great job excellent job super job great service super service Clean establishment great job excellent job super job great service super service More

Robina was very attentive and awesome to work with. I’ll come back soon for service. I’ll come back soon for service. More

Service was great. Everyone was friendly and the service did not have a long wait time. Everyone was friendly and the service did not have a long wait time. More

I came in for a software update, a check engine light, and to check the brakes. I was told that my vehicle needed to have numerous repairs with a total estimate of over $10,000. However, after having an and to check the brakes. I was told that my vehicle needed to have numerous repairs with a total estimate of over $10,000. However, after having another mechanic review the items on the list, most of the items were not accurate. 1) Timing Cover Reseal estimated at over $4500. The mechanics at Williams Auto, said there is no oil leak, but it was dirty, possibly from spilled oil, from a recent oil change. 2) Rear rotors do not need to be replaced. 3) Rear differential fluid does not need to be replaced. 4) Power steering fluid does not need to be replaced. 5) Brake Fluid does not need to be replaced. 6) Coolant was already recently replaced. 7) Wiper blades were recently replaced. 8) Rear wiper blade was recently replaced. I understand that a lot of these things were based on mileage and were not actually checked. However, I also read that the inspection was complimentary, but I still paid over $200 for all this inaccurate information. No one even mentioned the software update I had requested. Therefore, I believe this amount should be refunded. More

Very welcoming. Work was preformed professionally. Very pleased would comeback again and tell friends about thisdealerdhip Work was preformed professionally. Very pleased would comeback again and tell friends about thisdealerdhip More

It was easy to get an appointment and the time it took to complete the job was minimal. Excellent work! It was a bonus to get my car washed too! complete the job was minimal. Excellent work! It was a bonus to get my car washed too! More