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Dick Wickstrom Chevrolet - Service Center

Roselle, IL

4.8
206 Reviews

206 Reviews of Dick Wickstrom Chevrolet - Service Center

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July 19, 2016

FAMILY That how you are treated.They even serviced a non chevy vehicle when I had that. Now I am back to Chevrolet and could not find any that can compete wi More

by RETIRED-Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2016 -

Dick Wickstrom Chevrolet responded

Gary, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Mike Seydlitz, Sales Manager, 630-529-7070

June 27, 2016

Great service department. Friendly and on time with service estimates. I've been there twice and they outlined what to expect and they met those expectations. Good people... O More

by DarrinT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service counter
Jun 28, 2016 -

Dick Wickstrom Chevrolet responded

Darrin, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Follow us and like us on Facebook to grab hold of some exclusive specials! Best, Mike Seydlitz, Sales Manager, 630-529-7070

June 23, 2016

Always a pleasant experience. I never make an appointment, and they always let me bring it in and drop off both of my Chevys. Never any pressure to buy something I don't need, guys More

by Dan9brown9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario from sales is also great, he even gave me a ride home.
Jun 24, 2016 -

Dick Wickstrom Chevrolet responded

Dan, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful, professional and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Mike Seydlitz, Sales Manager, 630-529-7070

June 15, 2016

Good News My car was choking out at stop lights. I brought it in to Wickstrom Chevrolet without an appointment and they serviced it that same day. I was havin More

by stexeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2016 -

Dick Wickstrom Chevrolet responded

Thank you for your review. We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Seydlitz, Sales Manager, 630-529-7070

April 05, 2016

always excellent Flawless work done quickly and with no problems at reasonable prices. Always friendly and accommodating. I would not go anywhere else. what else can I More

by Camaro45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
terry and robert in service
Apr 12, 2016 -

Dick Wickstrom Chevrolet responded

Thanks for your perfect review! We're glad to hear that our team was friendly, accommodating, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Mike Seydlitz, Sales Manager, 630-529-7070

March 25, 2016

Impeccable Your sense of being the number one priority ,the moment you arrive ,is quite apparent - If you're looking for a dedicated-Five star establishment, go More

by JlhHus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Newell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Barry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2016 -

Dick Wickstrom Chevrolet responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to provide a welcoming and comfortable experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Regards, Mike Seydlitz, Sales Manager, 630-529-7070

March 15, 2016

"The Best" I cannot say enough good things about Dick Wickstrom Chevrolet. I bought my Monte Carlo there 10 years ago. And the sales, service and management pe More

by Black Bomber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hayes, Jim Barry, Terry Biernat, Robert (in Service), Jared Wickstrom
Mar 22, 2016 -

Dick Wickstrom Chevrolet responded

Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Regards, Mike Seydlitz, Sales Manager, 630-529-7070

February 23, 2016

Great as always. The guys here are always very professional and accomodating. These guys have all been here for quite a while and have it down. Keep it up! More

by Dan9brown9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Dick Wickstrom Chevrolet responded

Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been professional and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Regards, Mike Seydlitz, Sales Manager, 630-529-7070

February 08, 2016

Excellent Service!! I would not go anywhere else but Wickstrom Chevrolet - Roselle. Their staff are always exceptionally courteous, their prices are very comparable, and More

by marksjill62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Mar 09, 2016 -

Dick Wickstrom Chevrolet responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Dick Wickstrom Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Mike Seydlitz, Sales Manager, 630-529-7070

February 08, 2016

Great Dealership!!! Always great customer service. Robert and the guys in service and parts do their very best to make sure the customer is completely satisfied. The sale More

by JIm Finley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Dick Wickstrom Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Dick Wickstrom Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Mike Seydlitz, Sales Manager, 630-529-7070