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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.2
2,119 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 2,119 reviews

July 11, 2026

He's helpful and timely He did a lot to make sure I had a great experience. More

by rksedei
Recommend Dealer
Yes
Employees Worked With
Scott Jackson
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Jul 11, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for the five-star rating. It’s great to hear our service team was helpful and timely with your Ram. We appreciate your feedback and look forward to assisting you again.

Jul 11, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with us at Dick's Chrysler Jeep Dodge of Wilsonville. Our team strives to provide timely and helpful service, and it’s fantastic to know we succeeded. We appreciate your feedback and hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 11, 2026

They are on top of their job He quick on updates on vehicle and timeline More

by Peterkrivoshein
Recommend Dealer
Yes
Employees Worked With
Rick Engelman
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Jul 11, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Peter! I appreciate your kind words and am glad to hear that you found us prompt with updates on your vehicle and timeline. Your experience is important to us, and our team looks forward to serving you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 09, 2026

Complete lack of transparency/honesty about known issues with the vehicle I purchased. Efforts were clearly made to hide problems that have now been exposed after >3 weeks in my possession. Super disappoint More

by alansettles
Recommend Dealer
No
Employees Worked With
Several people
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Jul 10, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience, Alan. I understand your concerns regarding the vehicle condition, the issues identified after purchase, and your experience during the buying process. At Dick's CJDR of Wilsonville, we aim to provide accurate details about our vehicles and ensure customers feel informed when making their purchase decisions. We will reach out to you soon to discuss your experience further and work towards a resolution. Our team is committed to strengthening our purchase process and improving customer support. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 09, 2026

No does what they say they are going to do. The sales manager was rude but Josh was OK. Played the price increased after I sent email agreeing to the price. More

by MLANGJAHR
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn Clancy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Merklin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I appreciate your feedback regarding your recent interaction at Dick's Chrysler Jeep Dodge Ram of Wilsonville. I understand your concerns about the pricing and customer service, and I want to assure you that we are committed to providingthe best service possible. I will reach out to you soon to discuss this further. Thank you for your patience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 09, 2026

Finally some great individuals focused on good customer service and finally some experienced senior technicians More

by dlchinn3
Recommend Dealer
Yes
Employees Worked With
Scott
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Jul 09, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I’m thrilled to hear that you experienced great customer service and were impressed by our experienced senior technicians at Dick's Chrysler Jeep Dodge of Wilsonville. Your satisfaction is our priority, and I appreciate your feedback. We look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 09, 2026

Scott was great to work with with. .had many other experiences with Dick's service department that were not as customer service oriented as Scott More

by dlchinn3
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jul 09, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! I’m thrilled to hear that Scott provided you with a great experience at Dick's Chrysler Jeep Dodge of Wilsonville. Your satisfaction is important to us, and we hope to continue serving you in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 06, 2026

Worst dealership experience ever. No customer service, no attention to detail. Will tell everyone I know how bad it was More

by brads8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teran
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Jul 07, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Brad. I understand your experience at Dick's Chrysler Jeep Dodge of Wilsonville did not meet your expectations, and I appreciate you bringing this to our attention. We're committed to providing quality service and will reach out soon to address your concerns directly. Your input is valuable as we work towards improvement. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 04, 2026

My appointment was for 8. The technician didn't start till 9 . I asked for prices on tires and still have not received any information, I had the Abs module replaced and ask R More

by seggiman6
Recommend Dealer
Yes
Employees Worked With
Rick
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Jul 05, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to share your feedback. I understand your concerns regarding the timing of your appointment, the follow-up on the tire pricing information you requested, and the update you asked to have shared regarding the ABS module replacement. At Dick’s CJDR of Wilsonville, we aim to provide timely service support and thorough follow-up throughout each visit. We will reach out to you soon to discuss your experience further and work towards a resolution. Our team remains focused on improving service follow-up and appointment efficiency. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 04, 2026

My appointment was for 8. The technician didn't start till 9 . I asked for prices on tires and still have not received any information, I had the Abs module replaced and ask R More

by seggiman6
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jul 06, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for the feedback. We sincerely value your business and will share your comments with the team.

July 04, 2026

Staff was very knowledgeable about the product, but completely missed what I needed in a vehicle. I made it clear from the beginning that u needed the model and weight of the Limited Researve to pull a More

by Rodger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Merklin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us, Rodger. I appreciate your feedback and understand your concerns regarding the vehicle selection and tow package details. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to ensure our customers find the right vehicle for their needs. We will reach out to you soon to work towards a resolution. Thank you for your patience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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