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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
473 Reviews

473 Reviews of Diehl Honda of Massillon - Service Center

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December 30, 2024

Communication was clear and helpful throughout, and I appreciated the ride into work. Thank you. More

by laurel.cartwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Friendly and professional service. They were able to complete the unexpected major service as estimated. They were also able to complete outstanding recall service and corrected some More

by haupt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windemuth
December 23, 2024

NaShawn helped me find the right vehicle for me. And made sure everything was working correctly. More

by epatterson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NaShawn Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

My regular oil change was completed so quickly, I barely had time to open my eReader. Friendly and knowledgeable service is a great reason to take your car there. More

by kathie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Excellent service ! … friendly, professional … that’s all I have to say, so if you want this rating, you should change your questionnaire … 🤷🏽 More

by cochran0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Question Mark
December 21, 2024

Everyone was so nice and helpful. They took great care in explaining everything to me and was very efficient. More

by lisabiedenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was in the service department
December 21, 2024

Curt provided excellent customer service and was very courteous. He is an asset to your company. More

by ginashook58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt
December 21, 2024

The gentle man that helped me was really friendly and knowledgeable. He definitely helped me out. The only negative I had was The waiting room area was really dirty!! There were a lot of cob webs and t More

by aman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
December 21, 2024

We had a great experience working with this dealership and specifically our salesperson Duane. He always goes above and beyond. I would highly recommend to anyone looking to purchase a Honda! More

by tphelwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Lindsey is always friendly and quick to schedule my appointments. She always helps with any questions, and explains service info as needed. More

by alpskier23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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