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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
473 Reviews

473 Reviews of Diehl Honda of Massillon - Service Center

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December 20, 2024

Thanks for performing the recall on my fuel pump in a very timely and professional manor. Paul, it's always good working with you !!!! Thanks for the shuttle service. Dan Hutcheson More

by n8jbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver.
December 18, 2024

I’ve always had a very pleasant experience at the dealership. Wonderful employees and excellent service! More

by SIMPLYCHEYMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
December 16, 2024

The customer service is great. The service representatives always take the time to explain everything in detail. More

by hutkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
December 16, 2024

Paul W is the best, helpful, informative, honest. Had my car ready in record time. Merry Christmas! More

by joycetcreamer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul W in service department
December 16, 2024

Fast service Easy to schedule online Friendly advisor Free car wash coupon was an added bonus Reasonable prices Weekend hours More

by tinamyers1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina
December 15, 2024

Quick and efficient. I was able to get an appointment quickly when I called during a holiday week. More

by marci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Outstanding service. Paul, in maintenance, is a credit to Diehl Honda. He has the knowledge of his craft and interpersonal talents for a top notch employee. More

by Diane Milenbachs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only used service
December 12, 2024

I was very pleased with the service done on my vehichle on monday the 9th More

by applejenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

The Parts department found excellent tires for my car and the Service department did an outstanding job of installing them. More

by Tim Lorenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Very accommodating when I called same day to replace my battery in my Honda. I am very happy with the service every time. Lindsay always explains everything to me so well and she is so friendly and profes More

by djjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
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