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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
474 Reviews

474 Reviews of Diehl Honda of Massillon - Service Center

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December 10, 2024

Very accommodating when I called same day to replace my battery in my Honda. I am very happy with the service every time. Lindsay always explains everything to me so well and she is so friendly and profes More

by djjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
December 09, 2024

Very friendly and accommodating to their customers. Had no problem with the service department.. thanks More

by lclement5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their name
December 09, 2024

I am acustome to having more things on my car checked out without upping the total price. I felt my car was well taken care of. But everyone at Diehl was polite and friendly and very fast. More

by h_kimble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names nor did I meet any of the men.
December 06, 2024

Everyone was very considerate and helpful. While I was waiting I started to cough. A mechanic came in to get a drink from the pop machine and offered me an ice tea to help with my cough. He wa More

by hilk23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Lindsay was very helpful with determining what my current, and forward service schedule would look like. Didn't try upsell me for service all at once. More

by McGurkBill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Ujcich
December 05, 2024

Your service department has always been great, Especially Elisha. I have been dealing exclusively with this location since 1999 and have always been great to deal with on the purchase of my vehicles as well More

by ubumlt
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
It has been since December of 2019.
December 04, 2024

It was the best customer service I’ve ever had at a car dealership, would go back More

by lydia Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NaShawn Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

You done did a good job ! ! 😊 … Friendly, professional, and thorough service - just moved her from Springfield OH, so I need to establish reliable vehicle maintenance service More

by cochran0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Ujcich
December 03, 2024

The staff and technician were quick, friendly, and professional in providing quality service. Easy to schedule and pay as well. More

by ricruth7
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lindsay
December 02, 2024

Upon arrival i was greeted by a woman who was very polite. Then as i waited for my car i sat in a clean environment (waiting room). I got a text showing my vehicle being inspected and what they were d More

by talleyaka41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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