Diehl Honda of Massillon - Service Center

The staff and technician were quick, friendly, and professional in providing quality service. Easy to schedule and pay as well. professional in providing quality service. Easy to schedule and pay as well. More

Upon arrival i was greeted by a woman who was very polite. Then as i waited for my car i sat in a clean environment (waiting room). I got a text showing my vehicle being inspected and what they were d polite. Then as i waited for my car i sat in a clean environment (waiting room). I got a text showing my vehicle being inspected and what they were doing step by step. The service person went over info got my signature and i was done. More

My service advisor was top-notch. She was on the ball and very much understanding. She was on the ball and very much understanding. More

Paul was exceedingly professional and he went beyond what was asked of him. Thank you. was asked of him. Thank you. More

My recent service experience was really noteworthy. My towed in Pilot was promptly diagnosed and serviced the same day. Great response! My towed in Pilot was promptly diagnosed and serviced the same day. Great response! More

Curt was a very helpful and professional advisor when assisting me with an issue with my wife's 2013 Honda Crv. From the moment I pulled up to the service desk till the end of my experience he dealt with assisting me with an issue with my wife's 2013 Honda Crv. From the moment I pulled up to the service desk till the end of my experience he dealt with a scheduling issue and gave me insight into handling the problem at hand.I would consider him an asset to your dealership and a team member of great value...Thank you Curt for all your help and I will consider Diehl when choosing a service provider in the future! More

I appreciate car being serviced at time appointment is scheduled without extended wait time. Curt is friendly and helpful. scheduled without extended wait time. Curt is friendly and helpful. More

Very good customer service, the only bad remark is the last time I was in for service the technician measured the brake pads this time they didn't measured my brake pads. last time I was in for service the technician measured the brake pads this time they didn't measured my brake pads. More

Service was on time and appeared to be done correctly. I would recommend to any Honda owner for service. I would recommend to any Honda owner for service. More

Great service, prompt and courteous. Alicia was very helpful and took great care of me Alicia was very helpful and took great care of me More