Diehl Honda of Massillon - Service Center

Paul Windemuth was my contact person, very kind and helpful. Kept me abreast of what to expect. Car was repaired in a timely fashion and is running beautifully. helpful. Kept me abreast of what to expect. Car was repaired in a timely fashion and is running beautifully. More

Scheduled oil change and waited until completion. I was very pleased with all aspects of this appointment. I was very pleased with all aspects of this appointment. More

Very informative, kept me updated. Was honest about what my problem was and needed more time to figure out. Was honest about what my problem was and needed more time to figure out. More

Lindsay Ujcich and Adam Schaefer provided superior service just before closing on a friday with Massillon/Mckinley weekend looming. They understood that I needed urgent help and cared for me in spite service just before closing on a friday with Massillon/Mckinley weekend looming. They understood that I needed urgent help and cared for me in spite of the fact that I showed up unannounced. They put me safely back on the road, doing more than one would expect under the circumstances. Thanks Lindsay and Adam. More

Everyone at Diehl Honda of Massillon was very polite. I am very satisfied with the service they provided to me after delivery of the vehicle I purchased from the dealership. I am very satisfied with the service they provided to me after delivery of the vehicle I purchased from the dealership. More

Everyone's super nice and polite, explains everything to you, and they got me in really quickly you, and they got me in really quickly More

I always have a good experience with Diehl Honda of Massillon. They have excellent customer service and communicate with you throughout the process. Interactions are always pleasant and you feel cared Massillon. They have excellent customer service and communicate with you throughout the process. Interactions are always pleasant and you feel cared about by their team. More

The dealership did what they said they would do and answered all of my questions. answered all of my questions. More

The warrenty service was done on a timely basis. The service advisor was very professional. There was very good customer service. The service advisor was very professional. There was very good customer service. More

I took my 2018 Honda Accord Sport 1. 5L with 110k miles to Diehl for an oil change and to have my climate control fixed. I was getting heat on the driver side but ice cold air on the pass 5L with 110k miles to Diehl for an oil change and to have my climate control fixed. I was getting heat on the driver side but ice cold air on the passenger side. Later that day I was called to be notified that the oil change was completed but that in order to fix the heat, that I would need to replace the engine for $8,000. I then took it to my personal mechanic and he replaced a belnd door actuator for $170 and I have heat now. Never taking my car to Diehl for service again since they tried to scam me. More