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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
481 Reviews

481 Reviews of Diehl Honda of Massillon - Service Center

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October 31, 2024

Very professional and courteous. I always recommend friends and family to this Honda dealership . 👍 yeppers More

by terrelpowell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
October 31, 2024

Great customer service and thanks to the sales team for getting us our new car! More

by kiconway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Friendly staff and great service. Even with some staff call offs they worked together to welcome customers. More

by jbglew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales contact
October 30, 2024

Very nice people in service not a long wait kept me informed of the process More

by martylang2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
just service dept
October 28, 2024

My service was performed in a time that was beneficial to my needs. Will go back More

by tomalderman1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Very attentive employees and kind staff. The video was very helpful and they were cautious of my specific vehicle restrictions. More

by alan_brooks18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Called on a Saturday morning, as my oil lfe indicator just went to 10%. Lindsey was kind enough to get me in that day and also perform the B16 service. They also found a nail in my tire and repaired it a More

by john.jacoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey in service
October 28, 2024

Very nice to work with explain things well I enjoyed my experience. The wait time was exactly what they said it would be. More

by jeffdefine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
October 28, 2024

Great communication. Detailed Maintence plan reviewed beforehand and then executed in a timely manner. Will be back. More

by petebogan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Sherman
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Easy to get to. Scheduling was easy. Service was great. Work was done efficiently. Happy with treatment! More

by tlketler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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