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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
485 Reviews

485 Reviews of Diehl Honda of Massillon - Service Center

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September 20, 2024

Excellent service as always. Paul was very pleasant, professional and easy to work with. Never worry about the service I get - I know it will be perfect. More

by mlchandler52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in the service dept
September 17, 2024

Great customer service and fast service. Was provided excellent feedback from advisor about my vehicle More

by Massillontigers9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
September 17, 2024

The dealership has always provided outstanding service and managing the new vehicle transition. Really happy how things were gandled More

by dan@steel4u2.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason - Randy
September 16, 2024

One of the best car buying experiences ever! We were greeted promptly and professionally, and updated every step of the way. Thanks for helping us find the car of our dreams. More

by supersenior06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Paul greeted me at the door and took care of keeping me updated on the progress of my car. He was so friendly and professional. He made the experience a very good one. He advised me of future issues and wa More

by teresa.stauffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of whom I worked with.
September 14, 2024

Everything has been exactly as promised. We are very happy with our used Honda Accord. More

by daridenour0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

People were awesome and work was done properly. It took way too long, but everyone was nice. My oil change and tire rotation took over an hour and a half, and I was even 10 minutes early. I had sch More

by jimhowelliii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who my people were but they were nice.
September 13, 2024

Love the coupon and free car wash at Freddys Very prompt speedy service in and out in an hour More

by LAMJJB24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Braun
September 13, 2024

Other than the cost -very satisfied but what isn’t expensive these days and then don’t like having to write at least 15 words 🥴 More

by martha_wachunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

My experience was very positive. I was greeted promptly and professionally immediately. I was advised of future possible service issues; no pressure was applied. I was very pleased. More

by kateharmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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