Diehl Honda of Massillon - Service Center

It was ok at first. Then spoke to Manager...got much better with the outcome and end result Then spoke to Manager...got much better with the outcome and end result More

Approached immediately when I arrived. Service confirmed my name and reason for my appointment. Told how long it would take and was done quicker than expected Service confirmed my name and reason for my appointment. Told how long it would take and was done quicker than expected More

Did not realize I needed an appointment for quick oil change. They worked me in because they were not busy. The only problem I had was a black grease hand print on my white hood and grease on my left rea change. They worked me in because they were not busy. The only problem I had was a black grease hand print on my white hood and grease on my left rear window. An easy fit when I got home, but someone should have caught it before the car left the bay, More

Good job, no problems, your new owner seems to be running things smoothly. I don't like surveys! Too many questions! things smoothly. I don't like surveys! Too many questions! More

The woman that checked me in and went over the services was extremely friendly and personable. Nice waiting area. Only complaint is that prices keep going up and it’s getting out of my price range for a si was extremely friendly and personable. Nice waiting area. Only complaint is that prices keep going up and it’s getting out of my price range for a simple oil change. So I may need to look elsewhere. More

Everyone is friendly and every service is done in a timely manner. However, my car left with license plate bent and frame broke, and a scratch. timely manner. However, my car left with license plate bent and frame broke, and a scratch. More

All the people I interacted with from initial call to schedule service though delivery of my car when service was completed were very personable and professional. I really like the app that enables track schedule service though delivery of my car when service was completed were very personable and professional. I really like the app that enables tracking of progress as service work is being performed. More

The service was quick and the people were very friendly. They explained everything to me so that was helpful. They explained everything to me so that was helpful. More

It was very outstanding service staff where very helpful and professional and very knowledgeable thanks and professional and very knowledgeable thanks More

My Diehl Honda tire warranty gave me the opportunity to have my wheels worked on (tire repair) to remove the scuffs. Beautiful work! Thank you! have my wheels worked on (tire repair) to remove the scuffs. Beautiful work! Thank you! More