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Diehl Hyundai of Massillon
Massillon, OH
950 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
December 13, 2025
New ownership seems to not take care of the quality of
the dealership (cleanliness) and new employees aren't as helpful and friendly as before when it was Waikem. It's an overall, different kind of experi
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by NOEMAIL3
Verified Customer
Verified Customer
Employees Worked With
Chris
December 13, 2025
Every time I come in.
Service dept wants to up sale me something. I could trust the old manager to tell me what I needed and what I didn't need. I came in for an oil chang
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by NOEMAIL3
Verified Customer
Verified Customer
Employees Worked With
Service manager
December 13, 2025
It took over a month and two days to get my car done I
guess he was good
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by NOEMAIL3
Verified Customer
Verified Customer
Employees Worked With
Christopher Wright.
