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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.3
448 Reviews

448 Reviews of Diehl Hyundai of Massillon - Service Center

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August 18, 2025

All service reps were caring and carefully explained services performed and those to monitor in the near future. I especially appreciated Rob Butcher’s thorough explanations. More

by moneymatters2ck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Butcher
August 16, 2025

They sold me a car warranty that does not cover the engine. They are absolute xxxxxxxx. More

by Noyouwillnot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avery Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

I've had salesman who worked hard to get me into what i wanted. I recommend. More

by Bsboynton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Had some warranty work I need done and I feel they went above and beyond to help me out considering my busy schedule. Thank you! More

by Tmummertz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Butcher
August 12, 2025

The service manager was very helpful and provided timely updates and work was completed in the same day More

by armd006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
August 12, 2025

Prompt professional service and employees. Knowledgeable and personable with fair pricing and no surprises. Would recommend to others. More

by Megally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
August 10, 2025

Got my control module done for my heat and ac and they messed up my dash wear they put it in and on passanger side wear they put blower motor and resistor is gouged up to it crazy how they messed up my da More

by diane.bannister14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert buther
August 08, 2025

marcus stewart was great to work with! ! highly recommend him and his team!! also the lady at the cashier booth is amazing, i didnt catch her name but they both went above and beyond for me More

by kimblemallory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cashier booth lady (older-ish maybe 40’s-50’s african american, and marcus stewart
August 08, 2025

Went in and had my new tire put on within 15 minutes after I arrived. In and out quickly More

by smith50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Professional people , courtesy by all, clean beside the construction. Usually the car is done on time. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughan West
1.0
This rating includes all reviews, with more weight given to recent reviews.
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