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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.3
448 Reviews

448 Reviews of Diehl Hyundai of Massillon - Service Center

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August 05, 2025

Way too many problems and headaches dealing with these people. I purchased a brand new car with three problems on it send it back once one problem fixed send it back second time all problems fixed except More

by cosmo36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Anderson. Chris Lumia
August 05, 2025

Robert and everyone in the service department was so pleasant. They got me in and out very quickly. 👍 More

by brinda35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and the cashier ⭐⭐⭐⭐⭐
August 05, 2025

Terrible experience for a new car buyer. Phone Mark in the paint offender and pillar took two times of sending it there and back to get it right but then my interior was covered with some ki More

by cosmo36
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Anderson. Chris Lumia
August 04, 2025

The service employees were very kind and kept me well informed on what they were doing. More

by andr3w2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the service personnel who helped me.
August 02, 2025

The dealership will be nice when they finish the remodel. When I was there everyone was friendly. More

by lisafunkhouser3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name is Robert?
August 01, 2025

I have taken my car to a different dealer in regards to a different issue and it took me getting the Hyaundai Corpoation getting involved. My transmission went bad after 35,000 miles. The dealer finally fi More

by asb1975
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
July 31, 2025

I got mixed information Prior visit I was told I need front brakes, this visit i was told I needed tires, so this time I was told the brakes are ok and after they looked up my tire warranty I was told th More

by Jashaar63
Recommend Dealer
No
Employees Worked With
Cole
July 31, 2025

The service gentleman l had was a very nice nice person Thank you so mut More

by tmalkire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

The dealership is great! Really awesome! Super duper duper duper duper duper duper duper duper duper More

by INECESSARY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siara Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

There’s really good and knowledgeable people that work there. The jury is still out on the quality of Hyundai. More

by ALGIECOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diehl hyundai
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