Diehl Kia of Massillon

Very very very really most excellent. Terrific. Awesome. Nice. Marvelous. So so so so so so super. Terrific. Awesome. Nice. Marvelous. So so so so so so super. More

While I was in the dealership buying my new vehicle everyone was nice And friendly. everyone was nice And friendly. More

The car repair was finished on time and I was able to track the progress online. track the progress online. More

I would recommend Diehl Kia. The nice gentleman that welcomed me to the service area is a great representative for the dealership's hospitality. The nice gentleman that welcomed me to the service area is a great representative for the dealership's hospitality. More

This is the 3rd motor for my awful 2017 Kia sportage that I know of. Service initially gave a finished date which was nowhere near the almost 3 months they kept my car. Service also told me I would have to I know of. Service initially gave a finished date which was nowhere near the almost 3 months they kept my car. Service also told me I would have to pay $150 for them having to work on my car, so this didn't sit well with me. This was all KIA warranty work and they have no right to ask for money from me. I will NEVER go back to Diehl again!!!!! AWFUL experience and I will NEVER buy another KIA. I am telling anyone and everyone what happened to me and this vehicle so hopefully KIA will no longer exist. By the way, I couldn't submit this review until I rated a Sales person.... that I NEVER had contact with. I sure hope Diehl can some day get their xxxx together. More

The folks here are always courteous and professional. Service is performed promptly and they are very thorough. Service is performed promptly and they are very thorough. More

The only service department I trust! Friendly advisors, service is always done right and in a timely manner and fair pricing. Highly recommend! Friendly advisors, service is always done right and in a timely manner and fair pricing. Highly recommend! More

Didn't fix one of the main problems. Poor follow up with customer.any attempts made to call them with no call back. Poor follow up with customer.any attempts made to call them with no call back. More

Good service. Or hard to get appointment. Service people keep you updated on your car. Or hard to get appointment. Service people keep you updated on your car. More

Cordale was our salesman, and he did a fine job and made our experience fun and interesting. He explained all the features of our new Sportage so that even an older person such as me could understand. I wou our experience fun and interesting. He explained all the features of our new Sportage so that even an older person such as me could understand. I would certainly recommend Cordale and Diehl KIA to any of my friends or relatives who may be looking to purchase a new vehicle. Thanks also to the rest of the Diehl team. More