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Diehl's Ford Sales

Grantsville, MD

4.8
76 Reviews
Call Dealership (880) 870-7698

11782 National Pike

Grantsville, MD

21536

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76 Reviews of Diehl's Ford Sales

May 08, 2023

Came in for safety recall. It was done in a timely manner. Employee explained what he was going to do. More

by janmarm66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know the name
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Helpful
April 18, 2023

This was the best car buy experience I’ve ever had, called them the day before gave all my info for financing and next morning called me said I was approved and that afternoon after signing a few paper More

by tiffryan85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Diehl
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Helpful
April 18, 2023

Like the way they do business not pushy and don’t beat around the bush More

by ronbaer8566
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Diehl, Alex Becker
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Helpful
April 10, 2023

The service was done in a timely manner and staff was friendly. Waiting area was nice. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Becker
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Helpful
March 01, 2023

So easy to work with. Would deal with them again in a heartbeat. Thank you. More

by Cjrinker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Diehl
Report | Print
Mar 02, 2023 -

Cjrinker responded

Working with Ben was very nice.

Helpful
February 14, 2023

Eric Diehl was great to work with and made the process so easy! He answered all of my questions. He did not adjust the price of the vehicle to price match the one I wanted that sold prior to me arriving afte More

by Haleigh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Diehl
Report | Print
Feb 17, 2023 -

Diehl's Ford Sales responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
February 10, 2023

I have bought 2 vehicles from Diehl's over the years. They are kind, courteous and answer any questions you may have. Stop by and see Ben Diehl and trust me he will do what he can to get you in the vehic More

by jmast559
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Diehl
Report | Print
Feb 13, 2023 -

Diehl's Ford Sales responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care!

Helpful
December 15, 2022

I bought 2 trucks from Ben Diehl this year and had an excellent experience both times. More

by jamesh0317
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Diehl, Alex Becker
Report | Print
Dec 17, 2022 -

Diehl's Ford Sales responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Diehl's Ford Sales Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

Helpful
October 08, 2022

As always -- great service and great people to work with. Keep up the good work. More

by bishop.accident
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ann
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Helpful
August 22, 2022

I have purchased several new vehicles form Diehl's and plan to purchase more in the future. Thanks Ben More

by sprudni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann, Alex Becker
Report | Print
Aug 25, 2022 -

Diehl's Ford Sales responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
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