Direct Auto Team - MA

Just what we needed! After an unplanned for 'death' of our beloved minivan, we set out to find a replacement vehicle. The goal - find a used vehicle in good condition with After an unplanned for 'death' of our beloved minivan, we set out to find a replacement vehicle. The goal - find a used vehicle in good condition with as few miles as possible, AWD/4WD and some sort of warranty - oh yeah, 10k, or less. This was no easy feat given our current financial situation and the market for used vehicles. After combing through a ton of listings online, my wife and I narrowed it down and started visiting dealerships. If you have ever visited used car lots, you will know what I am saying when I tell you that many of them (at least the ones we visited) do not seem to care much about the vehicles they sell, or their customers. The pictures and descriptions did NOT match what we saw and drove in person - not that cosmetics were the top priority, but a car on the lot should be clean and not filled with candy wrappers and food particles, or a rodents nest under the intake manifold. Sheesh. After several unsuccessful and disappointing visits to lots, I drove out to Direct Auto Team to look at a 2008 Jeep Liberty. First impressions - I pulled in and looked at the vehicles on the lot. They were ALL clean. The prices were competitive. The vehicle I was looking at exceeded expectations - low miles, fair price, and super freakin clean. Nick took me for a test drive and the Jeep was perfect - so I met with Dimitry to talk money. Because of our financial woes, I worried that with the money we had to put down, we would not be able to finance, but they work with many creditors and with some considerable effort (thanks again D), Dimitry was able to secure financing to include a 5yr 100k extended warranty. Direct Auto Team also handles the registration process. My wife and I were able to go back the next day to pick up our 'new to us" Jeep Liberty. From start to finish, this process went as smoothly as possible and I enjoyed getting to know Dimitry while there. Good place - good people. Needless to say, we are very happy and highly recommend Direct Auto Team. Even if you do not see exactly what you are looking for, give them a call and I am betting they can find it for you. Will and Janet More

Great experience! I was looking for an older Honda Ridgeline to replace another truck. I found Direct Auto Team online and gave them a call. Dmetry called me right back I was looking for an older Honda Ridgeline to replace another truck. I found Direct Auto Team online and gave them a call. Dmetry called me right back and invited me down to see the Honda. I gave it a test drive and asked for their best number to purchase. I had done my research and it was a very fair request. We closed the entire deal from arrival to departure in 30 minutes. I picked up the truck a day later and it was ready as promised. This was a true no hassle dealership. I actually enjoyed the experience. More

Nice friendly people with knowledge The people were very helpfull and friendly. We didn’t feel any pressure. They know where they are talking about. 👍 Just give it a goal like us! The people were very helpfull and friendly. We didn’t feel any pressure. They know where they are talking about. 👍 Just give it a goal like us! More

Above and beyond. This is the most amazing dealership I have ever been to. They exceeded my expectations and more. I would definitely recommend this dealership to anyon This is the most amazing dealership I have ever been to. They exceeded my expectations and more. I would definitely recommend this dealership to anyone. Thank you so much. More

Great surprise Dmetry helped my family purchase a car for my husband as a surprise. We took delivery on Saturday and he was totally shocked! Thank you! Dmetry helped my family purchase a car for my husband as a surprise. We took delivery on Saturday and he was totally shocked! Thank you! More

Good experience Very easy going people let you check the car in your one pace with no pressure or misleading you . Good experience with good people, highly recommen Very easy going people let you check the car in your one pace with no pressure or misleading you . Good experience with good people, highly recommended. More

Get what you’re looking for I Felt completely taken care of by all the members of the team. The actual shop is clean, calm and welcoming. It is a Great atmosphere. You Will find I Felt completely taken care of by all the members of the team. The actual shop is clean, calm and welcoming. It is a Great atmosphere. You Will find what you’re looking for as I did with the help of Nicholas. Dmitry helped make it happen financially. More

Excellent customer service Thanks to Dmetry and Nick. After a car accident and my old car had a total loss, they helped us to get the car of our dreams. Very kind people. Thanks to Dmetry and Nick. After a car accident and my old car had a total loss, they helped us to get the car of our dreams. Very kind people. More

GREAT experience, GREAT team. Plain and simple this is a great dealership. I have bought and sold over a dozen cars and this was easily my favorite transaction. I wanted a fun, rel Plain and simple this is a great dealership. I have bought and sold over a dozen cars and this was easily my favorite transaction. I wanted a fun, reliable, cheap commuter car and they had a great selection. You can tell they handpick and sell interesting cars for people who actually like cars, not just random junk from an auction. Nick was honest, informative, communicative, and a pleasure to work with. Dmitri was great as well. I had not intended to trade in my car, but they gave me an offer I couldn't refuse. They had me in and out in no time, even with the 2 transactions. There was a small mechanical issue with the car I purchased that they promised to fix before I picked the car up, which they did. There was also a small discrepancy in the price I realized a few days AFTER the purchase (no ones fault) which the were happy to correct immediately. The way they handled these issues shows me they are committed to keeping their word and care about having happy customers. I told them I'd be back! Thanks again guys. More

Very Happy Man After a lengthy search for the perfect Jeep we finally landed here and found our “unicorn”! Nick was very pleasant and we came to a mutual sales agree After a lengthy search for the perfect Jeep we finally landed here and found our “unicorn”! Nick was very pleasant and we came to a mutual sales agreement !! Thank for a very pleasant experience. More