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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,231 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,231 reviews

June 10, 2024

Quickest car purchase in our history of buying and we have purchased 5 new cars in the last 6 years! Easy to get to, friendly staff. More

by DEPICKFORD99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdullah W
Jun 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with the car purchasing process at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that our location was convenient and our staff friendly. We appreciate your continued patronage over the years.

June 10, 2024

Good service, pleasant staff over the years. My only concern is the expense of service. I understand everything has “gone up” yet seems a bit over the top at times. More

by NLBURNS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing the service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback and if you have any further comments, please feel free to reach out directly to discuss them with us.

June 10, 2024

Service was excellent and timely. The also gave me updates throughout the process of any findings they had. I will definitely be returning for future services. More

by SEAN@FRIELE.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting the excellent service and timely updates at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback and look forward to assisting you again with future services.

June 09, 2024

I had a fantastic experience at Dirito Brothers VW dealership in Walnut Creek. The staff was incredibly friendly and went out of their way to accommodate my needs. The entire process was efficient and More

by TANIA Z.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive feedback about Dirito Brothers Walnut Creek Volkswagen. We are pleased to hear that our team provided an accommodating and efficient service experience. It’s great to know you would recommend us for exceptional client satisfaction.

June 08, 2024

I was happy with the communication and the information given to me by the mechanics and the work itself. The only thing I wasn't happy about was that my car had to be there for more than two days. I w More

by JMBELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about the communication and maintenance provided by our team at Dirito Brothers Walnut Creek Volkswagen. We understand the inconvenience caused by extended service time, and we encourage you to reach out should you wish to discuss this further. Thank you for your understanding.

June 07, 2024

Dirito Brothers Servicer Center gave me First Class service. The staff was great. I had a great experience. More

by connellcj3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with Dirito Brothers Walnut Creek Volkswagen Service Center. We appreciate the feedback on our staff and service.

June 07, 2024

I like the profesional and friendly service specially that you have somebody who speak my Language Spanish. More

by monico.palomino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for noting the professional and friendly service at Dirito Brothers Walnut Creek Volkswagen, including our Spanish-speaking staff. We appreciate your feedback on our diverse team's efforts to assist all customers effectively.

June 07, 2024

Gus “the Bus” Davila was the absolute best! ! I highly recommend him as well as my whole experience at Dorito Brothers VW!! More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers Walnut Creek Volkswagen and highlighting the positive environment provided by our team. Your recommendation is much appreciated. Feel free to contact us if you need further assistance with your vehicle needs.

June 07, 2024

Shannon and Sean were each friendly and helpful in getting the service scheduled and completed and I appreciated how quickly I got my car back. But, why do my brakes still squeak, even though they're More

by ABORDEN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
Jun 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We appreciate you taking the time to share your review with us at Dirito Brothers Walnut Creek Volkswagen. Our goal is to ensure that every guest receives high-quality service. If you would like to discuss your brakes in more detail, please feel free to contact me directly. Thank you. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

June 07, 2024

Thank you for the nice service,as usual the service was perfect,we love Marina and her warm smile More

by MJWLUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

At Dirito Brothers Walnut Creek Volkswagen, we appreciate your feedback and are pleased to hear about your great experience with our team. Thank you for choosing us for your service needs.