Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
5,067 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Workmanship
Service Time
Service Communication
Purchase Time
Finance Experience
Trade-in Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,067 reviews
October 20, 2025
Super easy - met all my expectations and finished on time - I’m a fan of this dealership - I’m a fan of this dealership More
by billscanlon99
Verified Customer
October 20, 2025
They applied an update that noticeably reduced my vehicles range. Did not diagnose a rattling issue I asked to be diagnosed. vehicles range. Did not diagnose a rattling issue I asked to be diagnosed. More
by IR
Employees Worked With
October 19, 2025
I got prompt service and the dealer was able to replace the bad headlight on time. I got my car on the same day after waiting just 3 hrs the bad headlight on time. I got my car on the same day after waiting just 3 hrs More
by ASF69
Employees Worked With
October 18, 2025
My visit was flawless. All the issues I addressed were taken care of promptly. The list experience was excellent timewise. The car seems to be functioning very well now tha All the issues I addressed were taken care of promptly. The list experience was excellent timewise. The car seems to be functioning very well now thank you More
by gloriainalameda
Employees Worked With
October 16, 2025
Everything went well. Car done quickly. Kept up to date on service and additional repairs suggested. Car done quickly. Kept up to date on service and additional repairs suggested. More
by Ddunkesq
Employees Worked With
October 14, 2025
Sean is our service advisor and he is great. Everyone in the service department is very friendly and helpful. Great Service Center. Everyone in the service department is very friendly and helpful. Great Service Center. More
by SIMO
October 13, 2025
I brought my car in to get the brakes checked and the service staff told me they were fine from a visual inspection and that all brakes on my model make noise. Things got worse and when I brought it back service staff told me they were fine from a visual inspection and that all brakes on my model make noise. Things got worse and when I brought it back 6 weeks later I had to get all new brakes and rotors replaced. I won’t be going back. More
by S
Employees Worked With
Not sure who
October 12, 2025
I've had very good experiences with the service department here. Sean who had help with updating and following up with me through completing the services of my car.I’m so thankful for Sean helping department here. Sean who had help with updating and following up with me through completing the services of my car.I’m so thankful for Sean helping me. I would recommend this place to a fellow VW owners if they are having any issues with their VW. THANK YOU SEAN. More
by BHOWARD1043
October 09, 2025
I needed service for my Jetta. I called and spoke with Kevin. I explained the situation with the car. I fold Kevin to call me not my husband because my husband was out of town. Kev I called and spoke with Kevin. I explained the situation with the car. I fold Kevin to call me not my husband because my husband was out of town. Kevin explained that it would be a skeleton crew on Saturday but he would call and give ME an update after he looked at the car. At this point Kevin puts MY phone number as the contact number and reads it back to me. My car was towed to Walnut Creek early Saturday AM. I received no call that day so I called at 4:00 and left a message for Kevin. Come to find out on Monday that Kevin contacted husband on Saturday and gave him an update… then my husband received a video of the problem on Monday. I on the other hand received nothing WTHeck! Does Kevin think women can’t handle car problems? What century is Kevin living in? Welcome to 2025 Kevin… we are equals. More
by STEVEN.LUCKY
Employees Worked With
