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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,866 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,864 reviews
October 31, 2024
Service provider (Kevin) tried to charge me the wrong price (higher) for the oil change and filter change from what is promoted on your website and also was not "aware" of the 10% discount that you were price (higher) for the oil change and filter change from what is promoted on your website and also was not "aware" of the 10% discount that you were offering and I received multiple emails about. Service providers should be aware of this. I felt I was being scammed and that is not a good feeling. I booked the service from the email that stated 10% off then was told he had no idea what I saw talking about. More
by CECILIACUNEO18
Verified CustomerEmployees Worked With
October 31, 2024
Had my 30K inspection done on Tuesday with Sean Thomas. The whole process went efficiently and smoothly. Sean was excellent as usual in providing the best customer services and I am very happy with the q The whole process went efficiently and smoothly. Sean was excellent as usual in providing the best customer services and I am very happy with the quality of the services I had received. More
by Tanggg
October 31, 2024
Great people. Great service. Highly recommend! They are friendly and informative and patient as well. Great service. Highly recommend! They are friendly and informative and patient as well. More
by JESSICA.CHAUHAN
Employees Worked With
October 30, 2024
Awesome Effective Organized when I got there Proficient with the timing Love how technology driven you are Kevin was awesome Proficient with the timing Love how technology driven you are Kevin was awesome More
by KELCOLE48
October 30, 2024
Got me in and out fast and addressed all my issues effectively. It was warranty work effectively. It was warranty work More
by Bicyclemech1
Employees Worked With
October 30, 2024
I recently purchased a vehicle from Augusto "Gus The Bus" Davila, "Dirito Brothers Walnut Creek Volkswagen", and I couldn’t be happier with my experience. I initially contacted the dealer by email, and my sa Davila, "Dirito Brothers Walnut Creek Volkswagen", and I couldn’t be happier with my experience. I initially contacted the dealer by email, and my sales representative quickly found the exact model and color I wanted. He provided an excellent deal through email, which I really appreciated. From the moment I walked in, the staff was friendly and attentive, making me feel valued as a customer. The entire process was smooth and transparent, with no pressure tactics. I appreciated the clear explanations of financing options and the fair pricing. After the purchase, they followed up to ensure I was satisfied, which speaks volumes about their commitment to customer service. If you’re in the market for a new or used vehicle, I highly recommend "Gus The Bus" and "Dirito Brothers Walnut Creek Volkswagen". They truly go above and beyond to make the car-buying experience enjoyable and stress-free. I’m really satisfied with this deal! More
by HYUKPARK
Employees Worked With
October 30, 2024
Excellent customer service. Easy to work with and punctual. This was the first time I serviced my car. Easy to work with and punctual. This was the first time I serviced my car. More
by bsahar8
Employees Worked With
October 28, 2024
Sean was amazing and very helpful. He took the time to explain everything to me and did an amazing job keeping me up to date with the progress of the car He took the time to explain everything to me and did an amazing job keeping me up to date with the progress of the car More
by GURKAN SUEL
Employees Worked With
October 28, 2024
Consistently great service. They waived the normal $50 cost to inspect the brakes on my ID.4 which had been squeaking. They waived the normal $50 cost to inspect the brakes on my ID.4 which had been squeaking. More
by Dave R.
Employees Worked With
