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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,881 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,881 reviews
October 04, 2024
Marina, my service tech was outstanding at getting my 2015 Golf TDI issues fixed! I had attempted a repair using a Lafayette Independent repair shop, but they weee unable to correctly diagnose the probl 2015 Golf TDI issues fixed! I had attempted a repair using a Lafayette Independent repair shop, but they weee unable to correctly diagnose the problem- Car was stuttering at 2000 rpm and the tach would become erratic. Dirito Bros. Expert diesel tech figured out the problem was multi fold- a faulty speed sensor was part of the problem( not covered on warranty) but a serious problem existed with the fuel pump and fuel system lines that WAS covered under my extended warranty! The total repair cost was quite reasonable in light of the huge amount of work to fix the issues- this was made possible by Marina getting the warranty work paid by Volkswagon! Honestly, the car now has just about the same pep and fuel economy as the day I drove it off the lot when it was new! Bravo to Marina, Your Diesel Tech and the team at Dorito Bros. for making me a delighted customer!!! More
by johnkiskaddon
Verified CustomerEmployees Worked With
October 04, 2024
Sean Thomas is awesome every time we need help with Dorito! Fast and so easy to work with. Dorito! Fast and so easy to work with. More
by maria.wentworth
Employees Worked With
October 04, 2024
They go above and beyond to check everything in a timely manner. They are very helpful and easy to work with. manner. They are very helpful and easy to work with. More
by dabbcj
Employees Worked With
October 04, 2024
The service manager was rude, dismissive, condescending and generally difficult to deal with. The car still isn’t fixed and needs to go in again which as a mama of kiddos on car seats isn’t an easy situati and generally difficult to deal with. The car still isn’t fixed and needs to go in again which as a mama of kiddos on car seats isn’t an easy situation! More
by CAITLIN.HOTTON
Employees Worked With
October 04, 2024
Last minute request. Accommodated same day that I had my car towed in. Thanks Kevin Accommodated same day that I had my car towed in. Thanks Kevin More
by BILL26B
Employees Worked With
September 30, 2024
Excellent, fast and prompt service. This time the team was able to schedule the 20UF recall quickly and complete it in one morning. Very happy with how they have kept my 2016 GTI runnin This time the team was able to schedule the 20UF recall quickly and complete it in one morning. Very happy with how they have kept my 2016 GTI running for 9 years and 180,000 miles and counting. More
by DKATSIS70
Employees Worked With
September 30, 2024
The service department communicated well and I appreciated that they didn't try to sell me more than what was needed. appreciated that they didn't try to sell me more than what was needed. More
by STACY.MOREA
Employees Worked With
September 29, 2024
For over twenty years I have used Dirito Brothers for my Jetta and Passat. Always friendly, thorough and educational. Never a team trying to sell my car for a new model. Professional and I trust the workers Jetta and Passat. Always friendly, thorough and educational. Never a team trying to sell my car for a new model. Professional and I trust the workers. More
by sandykrose
September 29, 2024
John was great and was with us the entire time answering all our questions. And he took the time to set up our new Atlas so it had the display look like we wanted. all our questions. And he took the time to set up our new Atlas so it had the display look like we wanted. More
by MARK.STULL
Employees Worked With
September 29, 2024
Sean Thomas was great in listening to my points about the car and tried his best to expedite the process car and tried his best to expedite the process More
by SANTOSH.KADKOL
Employees Worked With
