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Dixie Buick GMC - Service Center

Fort Myers, FL

4.3
159 Reviews
Call Service Center (239) 330-9918

159 Reviews of Dixie Buick GMC - Service Center

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August 22, 2025

I took my truck in for service. My fuel filter alert went off to charge two days after my appointment. Why did your team not change it at the service appointment. Now, I have to More

by wratterree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't even know there names.
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August 22, 2025

The worst experience I've ever had. I have my GMC Canyon truck with a problem. I've taken it more than 4 times and they haven't fixed it. No one helps me, they don't have a bit of empat More

by arianabusquets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
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August 22, 2025

Thank you for your time and hard work, will do be back for any other things More

by snoopy873pr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Aug 22, 2025 -

Dixie Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dixie Buick GMC, we look forward to having you as a valued customer for many years to come!

August 22, 2025

They were polite, courteous, and did a great job fast. I appreciate all the effort.. I think my service tech was Gabe. He was terrific. Thank you very much Dixie. See you next time. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Report | Print
Aug 22, 2025 -

Dixie Buick GMC responded

Thanks for sharing your thoughts about your experience with Dixie Buick GMC. We appreciate your business and hope to see you again soon!

August 22, 2025

I made a service appointment to have a replacement key fob (purchased from Dixie Buick) programmed. After over an hour, I asked the service guy for an update and was told that it was being programmed and More

by KENNETH.C.FORD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike ?
Report | Print
August 22, 2025

Gage the service advisor was great. He was very courteous, checked me in promptly, and advised how long the service should take as long as there were no other issues. My car actually More

by flmmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Denson
Report | Print
Aug 22, 2025 -

Dixie Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dixie Buick GMC!

August 22, 2025

Ask for Greg he does great work and take good care of you.. service also More

by JSETTANNI90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg hall
Report | Print
Aug 22, 2025 -

Dixie Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg met your expectations. Thank you for choosing Dixie Buick GMC. We look forward to having you as a valued customer for many years to come!

August 21, 2025

Dave the technician was fantastic from the time I arrived . Courteous and explained things very good. More

by dschuett009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave the technician.
Report | Print
Aug 21, 2025 -

Dixie Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dixie Buick GMC!

August 20, 2025

Great welcoming staff! Very professional and well spoken! Always in good hands over at Dixie!! More

by foggier_72byroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Report | Print
Aug 20, 2025 -

Dixie Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dixie Buick GMC, we look forward to having you as a valued customer for many years to come!

August 20, 2025

They are very helpful & friendly. Always willing to help & give advise. Jose is our favorite person on the floor. He always tries to help us whenever he can. More

by joyzfun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose’
Report | Print
Aug 20, 2025 -

Dixie Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Dixie Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

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