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Dixie Buick GMC - Service Center

Fort Myers, FL

4.3
159 Reviews
Call Service Center (239) 330-9918

159 Reviews of Dixie Buick GMC - Service Center

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August 20, 2025

Doug Peavey was great and was able to get truck fixed same day. Great experience More

by Kevinluker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Peavey
Report | Print
Aug 20, 2025 -

Dixie Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Dixie Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

August 20, 2025

Excellent people and very responsive to needs and wants. Highly recommend the for sales and service. More

by drlize50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
Report | Print
Aug 20, 2025 -

Dixie Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 20, 2025

The service is great, but after several attempts and a few thousand dollars later, they could not fix the issue. I'm having to bring my Yukon to another (outside) mechanic. So, while the service and staff More

by billbombay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob and Gage
Report | Print
August 18, 2025

The process was very smooth and professional. I will only have my Yukon serviced here! More

by jamie66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Aug 18, 2025 -

Dixie Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 18, 2025

Simply the best! ! They always take care of the customer & always “Do The Right Thing “ More

by jrrace456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge / takes care of the customer. Thanks.
Report | Print
Aug 19, 2025 -

Dixie Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 18, 2025

Problem was not solved. Got no follow up call from service department. I have given up on them ever fixing the problem. More

by Dgregg$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
peavey
Report | Print
Aug 18, 2025 -

Dixie Buick GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 17, 2025

They were very helpful full and did what they said they would and did fix the tail gate as well More

by Justin wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very helpfull
Report | Print
Aug 18, 2025 -

Dixie Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dixie Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 17, 2025

The service people acted like they were doing me a favor by taking care of my car. coupons were sent in the mail that when I tried to use them i was told there were other charges added on. totally misleadi More

by margieparise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remember
Report | Print
Aug 18, 2025 -

Dixie Buick GMC responded

Thank you, Margie, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 17, 2025

Since my purchase of the XT5 from Dixie Buick GMC, have always had good service. More

by CLTEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Report | Print
Aug 17, 2025 -

Dixie Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dixie Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 16, 2025

Replaced my battery for free. Truck was 2yrs old with 19,000 miles. They said it was under warranty. Not to mention free coffee and freshly baked chocolate chip cookies. Glad I bo More

by shazo1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't know
Report | Print
Aug 16, 2025 -

Dixie Buick GMC responded

Thanks for sharing about your experience with Dixie Buick GMC. We appreciate your business and hope to see you again soon!

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