63 Reviews of Dixie Buick GMC - Service Center
I just had my certified Enclave serviceman Dixie Buick and had a very good experience. They were quite busy, but the fresh chocolate chip cookies were a nice treat. The waiting area isn't plush, but ther and had a very good experience. They were quite busy, but the fresh chocolate chip cookies were a nice treat. The waiting area isn't plush, but there was a TV for those who were interested and besides the cookies there were vending machines and coffee available. My car was returned to me in clean order. More
Very disapointed that I have had by car back three times to two different dealers for the same starting problem and nobody can figure out what is wrong. All three times they do a 25 point inspection (plug to two different dealers for the same starting problem and nobody can figure out what is wrong. All three times they do a 25 point inspection (plug in the computer) and say they can't find anything wrong. At first I was told by the other Buick dealer that it was a bad battery (one year old battery) that was not under warrenty so I had to put in a new $400 battery. That was not the problem, so now they tell me they can't just put parts in it not knowing what is wrong. But the dealer had no problem telling me to put $400 in it without knowing what the real problem was. So the visits and $400 later I still have the same problem that nobody can help me with. More
Great service. Went on a Saturday and didn't have to wait long for an oil change and tire rotation. They fixed a tire that had a nail in the tread. Went on a Saturday and didn't have to wait long for an oil change and tire rotation. They fixed a tire that had a nail in the tread. More
The waiting time to get services can vary from 1 hour waiting time to almost 3 hours, Its a waste of time to make an appointment because you have to wait for 2-3 hours. No loaner service. Really bad expe waiting time to almost 3 hours, Its a waste of time to make an appointment because you have to wait for 2-3 hours. No loaner service. Really bad experience. Someone us have to work to make a living. I can't miss work just to get an oil change. I'm canceling the service package that I paid already. At Valvoline you can get an oil change in 15-20 mins, in and out... More
Visited today for the first time after receiving an Onstar notice of a battery issue. The dealership checked the battery several times - found no issues and said they wouldn't want to sell me a batter Onstar notice of a battery issue. The dealership checked the battery several times - found no issues and said they wouldn't want to sell me a battery until it was necessary. The service was outstanding and I will definitely use them in the future. My son is a Service Manager at a GMC dealer in Ohio and said he was impressed with the prompt attention that Dixie provided. More
I am very pleased with the service I received at Dixie! My service advisor is Marko Clanak. From the very first time I needed service on my truck, Marko listened to my concerns, checked to make sure it wa My service advisor is Marko Clanak. From the very first time I needed service on my truck, Marko listened to my concerns, checked to make sure it was under warranty, and kept me informed and up to date on the progress. He has helped me at least 4 times, and every time he was very patient and helpful . Marko always made sure the repairs were done properly and on time. I highly recommend Marko and Dixie dealership. More