Don Vance Chrysler Dodge Jeep Ram

Madison & Robin were great to work with! Will be coming back when the husband is ready for a new truck. Will be coming back when the husband is ready for a new truck. More

Really great experience Salesman and finance are very nice and take excellent care of you and got a free hat! nice and take excellent care of you and got a free hat! More

Duell was professional, educated, prompt and understanding/caring. He got my jeep to be diagnosed and fixed quickly. The mechanic (cannot remember his name) spoke to me and helped ease my worrie understanding/caring. He got my jeep to be diagnosed and fixed quickly. The mechanic (cannot remember his name) spoke to me and helped ease my worries as well. More

Good customer service. I didn't really get the vehicle I wanted, but I got a fair deal I guess. I didn't really get the vehicle I wanted, but I got a fair deal I guess. More

Every time I've had my Ram serviced I've had issues. The first time they rotated my tires they didn't put one of the simulator hubcaps on good and it fell off on the way home and they wouldn't replace i The first time they rotated my tires they didn't put one of the simulator hubcaps on good and it fell off on the way home and they wouldn't replace it. They wanted $150. For another one. They never fill up the DEF which i was told when I bought it that they would fill it up any time it needed it. I've told them that my dash cover is coming off. I have the bumper to bumper that's still in warranty and they said I'd have to pay half of the cost to replace it. I agreed to do it but I doubt if they even ordered the replacement. This last time they serviced it I drove it home and parked it for a couple of days and it wouldn't start. I called them and they said I'd have to have it towed in. I did and I guess the batteries were bad. They charged me almost $1000. For 2 batteries. I'm just not happy at all with them. I'll probably be trading my 2020 Ram Mega Cab dually off soon. It has 41,000 miles on it. I'm a Cash paying customer but if you were me would you be going back to Don Vance to trade? More

Good I don't know how to explain it but it was good Good to work with to work with More

It was for a software upgrade. They got me in quickly, gave me updates throughout the process until it was complete. They got me in quickly, gave me updates throughout the process until it was complete. More

The team did a great job checking me in and getting my oil changed. Service tech was Duell and was very personable and very knowledgeable. Thanks again. oil changed. Service tech was Duell and was very personable and very knowledgeable. Thanks again. More

Excellent Everyone worked together quickly efficiently and in a timely manner. We were well pleased and in a timely manner. We were well pleased More

Decided to stop in and "just look" and i can say that it was the best decision we could have made. From start to finish it was the best experience we have had. Our salesman Steve Nix listened to our needs a was the best decision we could have made. From start to finish it was the best experience we have had. Our salesman Steve Nix listened to our needs and went out of his way to find what we needed. He didn't try to push us or sale us anything we wasn't interested in. He also treated us with respect and listened to every question we had and any concerns. From sales to finance was so smooth and fast it was unbelievable. Then after everything was finished the manager introduced him self and reassured me that if we needed anything or had any questions we was more than welcome to call him. To be honest we did not look forward to car shopping after loosing a vehicle in a accident after only having it 7 months and having a terrible experience with that dealership.But i can also say that Don Vance changed that for us and we look forward to continuing to do business in the future. More