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Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

Cockeysville, MD

4.1
167 Reviews

167 Reviews of Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

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September 12, 2025

I do not find them to be trustworthy, the quality of service is poor and my dodge Durango turns out to be low on quality. More

by Josephdressler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and mechanic - don’t remember their names.
September 12, 2025

Always fantastic and friendly service at Don Whites! Love working with James Johnson. Friendly and great communication! More

by katezahn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
September 11, 2025

Always friendly, professional and courteous. Good communication through out the process. Work done timely and correctly. More

by Gjk217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

Appointment was timely. Dropoff was quick. Repairs were made promptly and the pick up was convenient. More

by schaefermail67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 10, 2025

The team at Don White were very prompt, responsive, and fast. Everyone was very helpful and courteous. More

by dhs1612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
September 09, 2025

Great service visit, everything explained well and service was completed promptly. I will definitely visit again. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzmann
September 08, 2025

I have had a chronic problem with my 2018 Wrangler. The service dept has failed to find the problem, much less fix it in 3 visits. More

by jonhiggins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work w/anyone in these depts
September 08, 2025

Wouldn’t fix a recall because my truck had a tune. Called the next dodge dealer and had no issues. Other doge dealer said it’s a recall not a warrantee issue, bring it in. More

by Busch2117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
September 08, 2025

It was another smooth visit as usual. Waiting room is clean and welcoming. Staff is very friendly and competent. More

by mstiavel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
September 07, 2025

Very frustrated that they were not able to identify the problem despite keeping the car for weeks and charging over $800. More

by pgkaestner
Recommend Dealer
Yes
Employees Worked With
John Doe
1
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