Don Wood Ford Lincoln

DO NOT BUY A CAR FROM THIS DEALER! CON ARTISTS SCAMMERS TERRIBLE PEOPLE!!!!! On the date of June 8th, 2025 I purchased a 2006 Subaru Forester. I took out a loan for 4000 dollars and ga CON ARTISTS SCAMMERS TERRIBLE PEOPLE!!!!! On the date of June 8th, 2025 I purchased a 2006 Subaru Forester. I took out a loan for 4000 dollars and gave them my 2012 Volkswagen CC in exchange for the vehicle. On the site of the transaction I inspected the vehicle and was left assured that the vehicle was reliable to purchase and felt in safe hands. The experience of purchasing the vehicle itself was long and difficult, conversing with a salesman which did not employ nor emphasize customer satisfaction. Very unexperienced. After only a week of driving I went back to have the dealer top off my coolant after discovering that they had not yet filled it after their initial inspection which raised some alarms in my head. That same day I was driving and the vehicle began to overheat rapidly. I opened the hood and discovered that the coolant cap was missing. My first thought was that the mechanics forgot to reinstall the cap themselves. This led me to buying a new cap at AutoZone. I believed that the overheating was caused by the radiator cap missing and kept driving as normal. Suddenly the car began to experience overheating after only 20 minutes of driving. After doing my own research and taking the car back into the dealer the issue was determined to be a blown head gasket. A very intensive repair. After calling the sales department to try and work something through with them to get my car fixed I am consistently met with no information and calls that are not returned. I am a college student and do not have the funds to pay for a repair like this. I trusted Don Wood to sell me a vehicle that would be reliable and enjoyable for my time in college. This experience has left me with nothing but stress and anxiety revolving my own survivability as im paying off a loan now and i need a vehicle in order to work. Don Wood should either pay for the repairs or give me another vehicle to make this right. ALSO, the transmission needs replaced ❤️❤️❤️❤️❤️ these people have no idea what they are doing More

Still treating us with great sales & services. The salesman, Ryan & finance gentleman, Travis got us taken care of even when the computer systems went down. The salesman, Ryan & finance gentleman, Travis got us taken care of even when the computer systems went down. More

We had a great experience at Don Wood! We love our bronco sport and Jessica made us feel very comfortable with no pressure! We love our bronco sport and Jessica made us feel very comfortable with no pressure! More

Went to Don Wood Ford in Athens Ohio and was surprised at how well they treated their walk ins who only wanted to look. Ended up taking home a very nice truck. Staff was very professional and easy to work wi how well they treated their walk ins who only wanted to look. Ended up taking home a very nice truck. Staff was very professional and easy to work with us. Cody and Pete were very helpful in sealing the deal. More

I had a great experience at Don Wood Ford in Athens Ohio! Pax was very patient and helpful as we looked for our perfect vehicle. The purchase process was smooth and painless. All the staff were friendly and Pax was very patient and helpful as we looked for our perfect vehicle. The purchase process was smooth and painless. All the staff were friendly and welcoming without being overly aggressive. More

Working with DWF was easy and professional. The van is working out great and we at Union Mission thank you for helping this come together. Jason CEO The van is working out great and we at Union Mission thank you for helping this come together. Jason CEO More

This place is a joke. The people working there wouldn't give me a phone number so that I could complain about their crappy service. And when I finally hunted the phone num The people working there wouldn't give me a phone number so that I could complain about their crappy service. And when I finally hunted the phone number down for someone I could talk to the lady wouldn't call me back. Worst experience ever. And don't comment on this like oh we are sorry cuz yall don't give a flying f*** 👹🤬😡 More

best dealership ever. was completely satisfied with the whole process. very easy to work with. was completely satisfied with the whole process. very easy to work with. More

Wonderful staff and exceptional service. Would like to mention Mr. J Weaver for his excellence in sales and dedication. Would like to mention Mr. J Weaver for his excellence in sales and dedication. More

Salesman was honest, open about anything that might be wrong and had the car looked at thoroughly. Very easy to go through the sale procedure. wrong and had the car looked at thoroughly. Very easy to go through the sale procedure. More