Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
738 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 738 reviews
August 15, 2025
TO START, THERE WAS NO DEALING FROM MSRP. SECONDLY, THE SALES CONTRACT WAS NOT EXPLAINED OR PRESENTED AT ALL. THIRDLY, WHEN I RAN IFF MY CONTRACT FROM THE FLASH DRIVE, I COULDN'T GET THE FINA SECONDLY, THE SALES CONTRACT WAS NOT EXPLAINED OR PRESENTED AT ALL. THIRDLY, WHEN I RAN IFF MY CONTRACT FROM THE FLASH DRIVE, I COULDN'T GET THE FINANCE PERSON TO CALL ME BACK AS I WANTED TO CANCEL SOME ITEMS. ( I WAS REALLY SURPRISED TO SEE 9K+ ADDED TO THE BALANCE WITH NO INPUT FROM ME). FOURTHLY, WHEN I DID MAKE CONTACT, HE SAID I COULDN'T ALTER THE CONTRACT. WHEN I FINALLY WAS ABLE TO DELETE A COUPLE THINGS, THE CHECK IS SLOW AT GETTING TO ME. MUCH MORE BUT I AM SURE THER WILL BE NO RECOMMENDATION. More
by RCARPENTER49
Verified Customer
August 12, 2025
I've been using their service department for years. Now, as a new vehicle buyer from Donalson, Brenden, and the crew is top-notch! No bull, great communication, and caring about customer satisfaction. Now, as a new vehicle buyer from Donalson, Brenden, and the crew is top-notch! No bull, great communication, and caring about customer satisfaction. They had my business in the service department, and now have my business when buying a vehicle. You can say they are a one-stop shop. Thank you, Donalson, for the awesome Service and Buying experience. More
by Bolivar Live- David Harris
August 05, 2025
I give them 5 ⭐'s for their fast and friendly service. .. 💯 I highly recommend them 💯 .. 💯 I highly recommend them 💯 More
by partinvickie19
August 03, 2025
Stress free no hassle very friendly and easy to work with. Walked me though everything with. Walked me though everything More
by briandavis1981
July 25, 2025
They always take care of me. Good people to deal with. Service is great as always Good people to deal with. Service is great as always More
by hogghunter40
July 15, 2025
They great people. Will not deal anywhere else. Treated me really good, Brendon is top notch Will not deal anywhere else. Treated me really good, Brendon is top notch More
by hogghunter40
July 14, 2025
Have bought several vehicles from them and Brandon. They always take care of me wont to deal anywhere else They always take care of me wont to deal anywhere else More
by hogghunter40
June 15, 2025
The dealership was very clean. Kyle Corey was my salesman and he was awesome. Didn’t take long for the approval process to Fondren. Kyle Corey was my salesman and he was awesome. Didn’t take long for the approval process to Fondren. More
by PurpleRose4you242
June 13, 2025
The dealership was clean and my salesman was amazing. Fast and knowledgeable about the truck I was buying. Will definitely be buying from them again in the future. Fast and knowledgeable about the truck I was buying. Will definitely be buying from them again in the future. More
by PurpleRose4you242
Employees Worked With
