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Donnell Ford Lincoln of Salem

Salem, OH

4.7
228 Reviews

152 Continental Dr

Salem, OH

44460

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228 Reviews of Donnell Ford Lincoln of Salem

September 30, 2023

They were very easy to deal with. They explained everything to me. They called to tell me I needed another part before fixing it. The work was done 3 days before I could pay and they More

by Pesw1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service Just great.
September 23, 2023

Excellent service as always. Workmanship is top notch as is the service department. Sad to see this dealership close. Shame on you, Ford Motor Company! More

by ManicMeerkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Johnathan Dunn in service
September 22, 2023

We’ve alway had great and friendly service never felt overwhelmed or pressured. Unfortunately Ford decided to close this dealership an we are forced to find another service center. This dealership will b More

by HASHSLASHER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
September 19, 2023

My service was very good! Very upset this dealership is leaving Salem! I have no desire to go to Boardman for service. I will need to find somewhere in Salem. More

by cmel2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier was very friendly
September 19, 2023

Was from and I was in an out in no time. Sorry dealership is having to close and I have to find another one. More

by joan.baird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only dealt with service department.
September 01, 2023

On a safety recall , we had to take in back twice. First time hose was off and second time to clear computer More

by POPS_30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
August 29, 2023

I always had such nice service the staff is great. Always answers all my questions. Very satisfied More

by lindajuliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department
August 23, 2023

Did an excellent job! Price was comparable. Bill was what was quoted. Will return again. More

by BURTONS424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 23, 2023

Very good service service person was very good and knew what to look for I’ll be back More

by thecallahans1117
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Parts
August 19, 2023

Great dealership. Unfortunately, we were not able to reproduce the noise that had been an issue. It will probably resurface, and can be addressed then. More

by FVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job in service
1
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